Not a sole was there to help. Pick up time was 8:30. I arrived 5 min late due to traffic construction. The app wouldn’t let me get the U-Haul keys. Kept saying awaiting approval. Sat outside for 30 minutes trying to get a representative on the phone. Lady on the phone was rude AF and told me I checked in late, she states I started the check in process at 8:54.. I was on the phone with her at 8:51. Makes no sense. Moving day is already stressful enough, not being able to get the truck on time and the rep giving me attitude, makes it way more stressful.
Stacey Bryant
Cube Climate Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Topeka, KS 66608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Trying to reserve a truck through UHAUL'S phone ap is a joke! It took the manager of Cube Storage almost a half-hour to get the reservation done on her computer. I tried for 35 minutes to do the phone pick up and get the key and the ap wouldn't work! Finally had to call the manager at home and have her do it on her computer. When I tried to do the phone return for the truck, same problem. It didn't work!!! It is joke!
kathy millerDid not have the moving equipment we paid for. Sent pictures, called and still no refund. Had to have tire changed before we could load because we arrived to find 3 deep slashes in a rear tire.
Wayne OgleSpent an hour and a half trying to do 24/7 electronic checkout as wouldnt “locate us”…. 30 seconds after downloading the app., no problem. You need to fix that glitch or provide app. For free and make customers use it for 24/7 service.
Daniel PolkHelpful, professional and friendly!
Eddie Cole