Give instructions on what to do when the self-checkin doesn't work. I was on the phone for way too long because the site wouldn't recognize my location.Troy S.
Trailer Rental & Towing in Thunder Bay, ON at Vecchiones Auto Body & Painting Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Thunder Bay, ON P7C5H8
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Should give you total price on web site! So you know exactly how much it is before you pick up your rental!David A.
Excellent Service, will use this location againRob F.
Friendly and courtiousRosalia M.
Great customer serviceChad M.
The personnel was extremely helpful. He was very supportive. Five star performance!OKPULOR R.
The owner at Vecchiones is always super helpful! We have picked up UHauls at other locations where we were left to find our rental and hook it up ourselves. But at Vecchiones, he always helps you from start to finish. When you're already stressed about moving, it's nice to have one less thing to worry about knowing that your UHaul is hooked up properly!Angela K.
walked in and was treated abruptly about a mask usage, i am unable to wear a mask and disabled, and after inquiring about the refund of my deposit was once again told in a rather ignorant way that they don't give deposits back, that they are only a depot. I was never informed of that so therefore I was questioning the practice when the rep became even more ignorant and didn't explain to me how I was to get the deposit back. I didn't find out how I get my deposit back until I actually called uhaul themselves. As a point that I feel I have to make, I brought the truck back a say early, with more gas than when I got the truck and I made sure it was clean. My experience with Verchonis autobody and the uhaul rep was absolutely terrible and unpleasant to say the least!Lorne R.
We found condoms in the cabin. It's funny that UHaul will charge customers for not cleaning the cabin when they evidently don't even clean it themselves. Also, the jack doesn't work on the trailer but hey let's not worry about testing equipment before we lend it to customers. Only their money matters right? Not their experience? I'm very happy to have paid for this dirty and broken equipment. Next time I'll be just as happy to give my money to Penske or Enterprise. You lost this customer for life.Jacob W.
This location was closed at 4pm on a Friday even though i had the unit until Saturday, I returned the unit on Friday to ensure a representative was on-site but location was already closed.Daniel S.
We experience excellent service from booking, right up until Drop off. We definitely would recommend UHaul to anyone and everyone!! Thank you!CODYLEE V.
Trailer was not pre inspected by dealer. Had to go through 3 trailers before we found one with working taillights.Zachery D M.
Clearer directions on how to report return.NAN Corporate Se F.
Check oil light was on when we received vehicle and on phone with uhaul for 1.5 hours trying to pick up vehicle using 24/7 online pickup app as the vehicle was not marked as a oneway vehicle even though it was confirmed on the reservation.Alan M.
It shouldn't be so difficult to rent a u-haul trailer . Every other place I went in Thunder Bay all their trailers were for one way rental only. They wouldn't rent for just a few days. I guess u-haul takes the hit and looses money. ??Barry M.
The pickup location was changed once and then was rechanged . This was stressful when so many other things were needing to be doneEdith L.
This location is poor service. We were supposed to get 20' tuck instead we got a 26" with 1 day warning. Then we were told the 26" truck is not in. All packed and movers booked. No truck. Finally found it later in the afternoon, but had to wait to next day to pick it up! . Come at 9am. Nobody there!Had to wait for "Uhaul customer Rep for 30 min!!! The truck was quite dirty, and quite old but it did its job. My load was only over a half of that huge UHaul...20 footer would have been much easier to drive too!!! BUT THE WORST I HAD TO PAY 800$ FOR GAS ALONE TO GET MY HALF OF LOAD TO DESTINATION! It would have cost half that with the truck I booked. Some service! I WOULD LIKE SOME MONEY I SPENT ON GAS REIMBURSED.Jim L.
Great and help service from Vecchiones Auto Body. They have tried to help me out with getting my deposit back. They tried everything they could and helped me come down to the conclusion it was a customer service issue in WinnipegTyler W.
Lower rates.willie G.
Great drop off experienceTerry K.
When a customer returns the unit 2 days early after purchasing an extra day , just in case, it would be great , and good business, to refund some of the rental cost.,,say the extra day.Scott M.
The guy was in a rush, and made me pay for things I didn't book. Didn't do a walk around the uhaul, just sent me on my way. Uhaul felt unsafe to driveSavannah S.
I was told by the representative at the location that the minimum $60 debit charge was going to be put back into my account (minus the main $16.95 charge for the equipment) upon return. Had he told me what would turn out to be the truth, that it wouldn't be put back in my account, I would have used a credit card. Now I am out $60 for renting a 5x8 trailer for 24 hours when it should have been $17albert F.
No hitch lock. Not really sure how to get it on and off. Wish it was a little more explained.Jeannette K.
Very helpful attende.LUIS D.