ALFONSO WAS AMAZING..GREAT CUSTOMER SERVICE. TRUCK WAS READY IN 5 MINUTES AFTER PAYMENT. WOULD RECOMMEND HIM TO ALL.Jeanne G.
Trailer Rental & Towing in Thousand Palms, CA at Hacienda Gutierrez
(Distribuidor de U-Haul del vecindario)
Thousand Palms, CA 92276
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 9 a. m. - 4 p. m.
- Jue.: cerrado
- Vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Thousand Palms, CA 92276
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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The man who assisted me was very pleasant and the check out was quick and easy. The truck was not clean and I needed to have a tire replaced after loading before traveling to my destination.Terri B.
Windshield was a bit dirty, everything else was good , check out , check inHAMID Z.
Have more equipment near my location so I don't have to travel to different cities.Ray M.
We got there and 5 minutes later we were driving away in the rental. Brought the van back and we were on our way home within 2 minutes. Great experience.James R.
My original pickup was supposed to be at 36957 Cook Street, Suite 101, Palm Desert Calif. Those idiots had no truck and could not be contacted by phone and the clerks at the store had no clue as what to do. This cost me an hour of my day. I deserve to be compensated for my time and effort. If it was me, I would terminate their franchise because I blame UHaul for this.Darwin H.
We arrived a few minutes after closing. The attendant took the truck and promised to complete the transaction the next. day. He followed through as promised.Alan M.
No complaints. The check out and in process was easy and the gentleman we dealt with was very nice. I would use this location again and definitely recommend it.Ann C.
No improvements needed!Murzi K.
Took me in on a day he was supposed to be closed!Tom S.
Excellent service. Clean Vehicle. Speedy process and return. Thanks so much!Jason M.
We pulled up a gentleman came out and checked us in. Process took less than a minute wow!!MICHAEL M.
Had some major issues with my reservation, and I was switched to this location from the location I reserved at. I did not get the size truck that I reserved, but this was not the fault of this location. My day did not go well as I was transporting over 100 miles and the truck I received could not fit everything...I did communicate with corporate, and they took care of me...1st unpleasant interaction I have had with uhaul, but so glad to know that this company is still the great company that I have come to know, and even though they have no control over all employee's or situations, the company itself stands by it's customers...Thank you U-haul for being the great company I know you are.Richard P.
The corporate decision to charge $0.89 per mile is highway robbery.Walter L.
First went to cathedral city (Ramon) and they tried to over charge me by double the cost. When I showed them the true price on-line. I was told they wouldn't rent to me.I feel I was discriminated against as a women because the MAN before me was unhappy and actually yelling at them and they did not ask HIM to leave, they made him happy. Shame on them! Thank god for this location. He was helpful, friendly, and texted me when the trailer was ready. Got a huge trailer for the same price Cathedral City tried to charge me for the smallest one. In the future I will ONLY rent from Hacienda GutierrezNadia L.
The guy was super helpful and capable. No wasted time.TIMOTHY B.
Quick and easy and helpful and polite. We would use them again, if we need their services in the futureCAROL H.
Disaster picking it up, headlights didn't shine further than 10 feet, and they only shined to the sides. I kept waiting to run over someone because I wouldn't be able to see them coming. No manager to provide a credit just a big screw you!Garth S.
The place where we eventually got the truck was fine--but 50 miles from where i reserved the truck on June 27. On June 29 uhaul moved my location to 45 miles away--when i called to complain they said i had rented a long haul truck so they switched locations (mind you I made reservation on the phone with a uhaul agent). They said they would grant my original reservation if i promised to return by the next day, i agreed (i had only reserved for 8 hours). Received a new confirmation of reservation for original location. Arrived on the 30th to pick up truck and the employee at ALIEN OUTPOST PRINTING. in Landers, CA (very close to my house and where i needed to use truck)--said she rented it to someone else. After getting her computer to work said "oh I didn't look to see if it was reserved first." after finding our reservation in the computer. The only available truck was 50 miles away, not available one way--so a total of 100 miles round trip. Not to mention the time. I was given a $50 credit. But am seriously let down. I wasted 2 hours; $50 in gas and paid for an additional 100 miles to use your truck. Never again. That said, the place where we finally got the truck, Hacienda Guiterrez was extremely helpful and professional. You asked...Michel C.
Great service. The manager, Carlos is very good and helpful.GLENN L.
Nothing. I always have great service here.Richard H.
Adolfo took great care of us. Very efficient and friendly. Highly recommend.ROBERT W.
The U Haul rental was fine. However, I was annoyed that the same trailer I rented in Durango for $97 was $250 in California. This was not the owners fault, but seems to be a company flaw.Mary N.
Uhaul Customer service was incorrect. This location does NOT have a 24/7 pickup. Uhaul made my reservation at this location after the regular business hours. LUCKILY the person that worked at that location was amazing and stayed late to wait for me. Uhaul needs to get their information correct. It almost cost me a LOT of money if I didn't get the truck that day.Jeanette M.
Loved everythingKelly W.