Hello, I also did not receive the documentation for my rental and I couldn't find the starting mileage. I tried calling, to no avail, always went to voice mail with no call back. I was surprised at the cost for not that many miles driven.
elisa leveton
Branchton Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thonotosassa, FL 33592
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure the tags are in date before renting the trailer to sombody
April BridgesThe location was supposed to be open for the return. No one was around. I wanted to tell someone about an issue we had but didn't have that opportunity. Remote check in was laughable. I knew we were in for a comedy show when, after having to call for assistance, I was asked if I was using the app or the website. When I said I was using the app, your rep laughed and said oh no, don't use the app, go thru the website. After about 45 minutes I finally had a truck. Such fun, I can't wait until the next time.
David MillerThe key was not in the lock box but I was able to access it. It worked out fine.
Tara CaliseThis location was very unprofessional! No one was there and I had to call a number listed outside, however no one answered the call with multiple attempts. I waited and waited for a long time. Then I called again, no answer. I continued to wait and eventually someone came. The representative was rude and acted like I annoyed her. Poor service! Never again
Anjelia Harris