They came in on there day off to take care of me. The customer service was incredibleJEFFERY C.
Trailer Rental & Towing in Thomasville, GA at Otts Auto Doctor Inc
(Distribuidor de U-Haul del vecindario)
Thomasville, GA 31792
Services at this Location:
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Thomasville, GA 31792
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Excellent service. Could not have been more efficient and friendly. If you need to rent a U Haul this is the place to go!George S.
Place was impossible to get in/out of and the ramp was missing off the truck. The rep came to my storage unit and verified it was missing. We had to muscle a whole household of furniture etc on and off the truck. Then they gave us an appliance dolly. I had NO appliances. This dolly was useless. I think I deserve a credit on my rental!!William F.
There were no blankets at this location. I had to go to another uhaul location for blankets. They also had the correct trailer at this location, which would have made everything easier.DEBORAH H.
Great customer service! Keep doing what you are doing!DAVID S.
Not the fault of this location however: UHAUL needs to do better at making sure trucks are available after they confirm a reservation. The morning of my move I just so happen to call to verify that my truck was at the original VALDOSTA location that was assigned to me and they told me it was now unavailable. Because of this I had to drive 2 hrs (there and back) to THOMASVILLE in order to pick up the truck. I should have been notified about this prior to the morning of my move! VERY INCONVIENIENT and little to no compensation has been made to recover the cost of extending my movers and Thomasvile travel expenses.Dana H.
Drop off was right where needed it. Location easy to dropPaul W.
They advertise 24hour dropoff. What they don't tell is they charge $20.00 for afterhours dropoff.Justin T.
Ms. Julie was wonderful and patient. She was dealing with other customers when I arrived, but she didnt ignore me. she asked me to please wait while she finished so she could speak with me about the rental. we went over the truck. she asked if anything could fixed for the next customer, the alignment was out a bit nothing else. she seemed to really care how her customers are treated. I recommend this location if you are renting in Thomasville or dropping off. Wonderful people!BRIAN W.
The place that rented this vehicle did not give enough information concerning the return of the vehicle and I was charged an extra dayTONYA M.
5star service at the Auto Doctor. After the experience at pickup location I was dreading the return. The lady that runs the Uhaul here was amazing. She explained what could have happened as far as why I was given an empty truck and apologized for being sent out with it empty even though she had not been at fault. She eased my mind about renting from uhaul in the future. If all dealers were as helpful, considerate, and honest as this dealer I think uhaul could rise above all other rental companies. But it is dealers like the pickup location that is running uhaul in the ground. Thank you Auto Doctor for great service.BRIAN W.
very helpful, great service, and extremely courteous. will use againtony W.
You guys suck! Yall keep trying to charge me and I'm getting notifications telling me about a reservation I'm not making. You guys have had to return 1500. To me before. Get it together! I will never ever EVER! Use you guys again!Daisy I.
It was the same night I drop the truck off so no one was thereglynette P.
Ensure the requested equipment is in the truck or readily available. I paid for a Dollie that was not in the truck or readily available.Dyneshia B.
The people at this location were wonderful, very easy to work with. ThanksRICK W.
Very friendly and willing to help, this is my 2nd time here and i have been very pleased on both occasions, thxJeff H.
Excellent customer care Lord I thank you for the lady who helped me she was by far the BestBEVERLY S.
I was supposed to pick my truck up from The Spot in Thomasville, Ga. at 11:30 a.m. I was coming from Macon Ga and I called about 10a.m. and confirmed my reservation. I told her I might be 45 minutes late but was on my way. When I got there I noticed there wasn't a 26 ft. truck on the lot. When I asked about there not being a truck she acted like I â€œhad dropped out of the systemâ€ and didn't know what happened to my rental. After a while on the phone she located another truck at a different location. On my way out of the store I noticed a 26 ft. truck pull up. My husband asked the gentleman if he had just rented the truck and he said yes. I believe she rented my reserved truck to someone else and I did not appreciate having to go to another location. I won't be dealing with U-Haul againCHARLOTTE D.
The staff were very helpfulAnne M.
Please ensure truck it's ready at location.I was transferred to another location 3 timesStephen A.
Auto Doctor was a life saver. I broke down on a Sunday when they were closed in a town I had never been in. Someone stopped by and told me to call Auto Doctor. Not only did Monte come in on a Sunday when they are closed, but he also helped us get the trailer hooked up in the pouring down rain. I don't know what I would have done without him. Great place and would recommend to anyone.bradley S.
No issues, easy drop off.Stephanie B.
This is not where I booked my first reservation on-line. The place I booked it is now closed!!!!! It was a mess finding this place. Had a terrible afternoon locating a new trailer. Luckily for me, after 4 or 5 calls to other places first Ottis had it.Dennis E.
Make the drop box more visible. Because we did see it at night, we had to return the following morning to return the key.linda D.