Make sure the equipment is staged and ready to go. Ensure keys are accessible and that the customer account is able to get them with 24/7 check in. There should be no reason to wait over an hour for keys and someone to arrive at the location to help me.Lachandra C.
Trailer Rental & Towing in Thomasville, GA at Graceland of Thomasville
(Distribuidor de U-Haul del vecindario)
Thomasville, GA 31792
Services at this Location:
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Thomasville, GA 31792
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There have system in place that would provide long holds on the phone and a felling that your time matter by giving you some kind of recognition that they know you been waiting for service a long time.Albert D.
Not there when product was requested. Had to call and wait. One and a half hours later I rolled out. Yes there was a wreak on the road in front but that was after promise time. And she did help by checking on those in accident.David B.
Keep mommy and daughter they are awesome!!!!!Ayala T.
Maybe have U-Haul trucks available closer than an hour away.Natejah F.
Have the location open and not send me and two other customers to another location then have us come back to the first location.Laura S.
I waited two hours for the owner to show up to be able to pick up the truck..Jerry W.
Customer service was niceStanley M.
not very clean, grass not cut from around dollies. We had to pull our transport out of the woods after helping move a truck that had been broken down for over a year. We had no help hooking up and the dealer was gone before we even had all hooked up to go.WARREN F.
Eliminate Graceland as a U-Haul dealer. Also, ALL of the equipment in Thomasville, GA needs to be inspected for maintenance. We received TWO 5' x 8' enclosed trailers in a row without functioning lights.Patrick M.
Need to make drop off box more visible.LESLIE J.
UHaul was great! The prices are awesome and I will definitely use them again!!!!SHAKETHA C.
Communicate better between your locations. We had reserved a truck but when we got there it wasn't available. It worked in our favor (this time) though, because we got a larger truck at the price of a smaller truck.Donna P.
Location does not open until 10:00. On pick-up day the employee did not arrive until 10:25. Trailer had not been cleaned. There was no one there to help me with hooking up the trailer. The employee had no knowledge on how to hook up the trailer and referred me to the printed information. Have rented many times and have never had this experience before. Very disappointing.Charles O.
Dealer did not open on time and caused me to be late. This is a poor excuse for a business.William M.
Appreciating all the helpRobin H.
Outstanding serviceANTHONY C.
Graceland is awesome! So very helpful nice courtesy and just a delight to do business with! Awesome dealer! I have recommend to someone that will be moving in December and will continue to recommend them! Such an awesome experience with someone who wants and appreciate my business and very honest and such intergrity! Thank you and Gid bless You and your family!PATRICE R.
Furnish them a newer truck.Ronald W.
I waited from 8:00am to 10:00am with 2 people whom I was paying to get my truck. Had to call the corp office for help.HOMER R.
No instructions provided for returns during after hours. Not a big deal, everything worked out but made a few calls to location phone numbers for guidance and received no answer and no ability to leave voice mail. Make sure all questions are answere up front because there is no support outside of work hours at this location.Christopher K.
The rep at the location was friendly and empathic because the truck would not start. He worked diligently until it got going.Tarra A.
Be more specific on Trailer hitches for automobiles, I had to leave my SUV because the u haul do not haul Ford Explorers older modelsMARY L.
See my previousGEORGE H.