Upgrade the computer and printer system. Couldn't get the program to load and wouldn't print.
Sanford F
The Big Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tensed, ID 83870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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If I take the thing with a half tank and bring it back with more gas in it, than credit us for that.
carlos cHorrible experience please contact me 509 599 3832 William morse
William MMy preferred pick up location was 2 miles from my house. I received a call from U-Haul the night before I needed to pick up my vehicle and was told I needed to Drive to KANSAS to pick up my U-haul. I had movers scheduled and paid for at 10:30am and because I had to drive 3 hours to KANSAS and 3 hours back I was not able to get back until 4:30pm. I paid people to sit and do nothing and I wasted my own time! U-Haul did not pay for my additional expense to get the truck. It cost me about $200 in fuel to drive a separate car there and back and then drive the truck the additional miles which was not a planned expense. U-Haul refused to help me with this added cost. What is the point of telling you my preferred location if you send me to KANSAS! Had U-Haul been up-front with me while booking my reservation and told me this is where I needed to go I could have planned for this, but of course U-Haul did not tell me until 18 hours before I needed to pick up the truck. This is the last time I ever use U-Haul or ever recommend U-Haul to anyone. I will make sure anyone I talk to about moving in or out of state knows not to choose U-Haul. If U-Haul were to contact me and refund me a portion of my money for this inconvenience I might reconsider, but until then I will make sure everyone knows how terrible their service is.
Adam BVery flexible as a drop off location, very professional. BUT - the fuel gauge (which is barely an inch long, and is sectioned in to quarters, not eighths and definitely not sixteenths) read 5/8 tank when I dropped it off, the same amount as when I picked it up. But the mock fuel gauge show on my receipt is 3 times that long, and the Drop Off personnel read the gauge as 1/16th less than that. Not a big deal, but we were charged $21 more for fuel, and again, visually, the fuel gauge read 5/8 when we dropped it off. If U-Haul is going to be so particular about the exact amount of fuel left in the truck tank, it needs to have a MUCH larger fuel gauge that indicates eighth and sixteenth level marks.
Joel K