Terrible owner/rep. I was not greeted when I came in. The first thing that came out of this persons mouth was "you're late". Does it matter if I'm 30 minutes late? I have a full day rental. The rest of the transaction was equally weird. I was then told because the van is new it's mandatory to get insurance on it when I clearly prefilled out all paperwork via the app and declined. We had a few more back and forths before the rep allowed me to rent it without the extra insurance. I did not trust this person to treat me fairly so I made sure to take pictures of everything and pointed out the pre existing damage. Oh, and the office reeked of urine.
Long D
University Drive Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tempe, AZ 85288
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The person at this location is non friendly and rude. I felt uncomfortable asking questions or even dealing with him. A personality would go along way. Or maybe a smile and a friendly hello and Thank you. I was very disappointment. A few weeks ago I used another Uhaul located in Tempe and everyone was so friendly and helpful.
Suzanne Malways good experience at this location. thank you.
Joseph PVery friendly and professional Explained everything clear for good understanding
Loralee WThe person in the office is super unfriendly and doesn't know how to talk to customers and how to help them
VISHNU T