Improve the customer service
Jhon A
Cargo Zone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tamarac, FL 33321
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I was lied to by the employee saying I could I return at another location. They charged me for things I didn’t ask for. A dolly I never got. Insurance I didn’t ask for. This location is beyond fraudulent.
Matthew EThis location is not an official uhaul. (Which was a sign) I had placed my reservation with this location with add ons: dolly, hand truck, ect. The following day when picking up the truck I asked if all the ad ons I ordered were in the truck… they were not. The person responsible ask the front desk girl if there was a hand truck there lol. Why offer ad ons if they aren’t available? Also, the lock used on the back door of the truck was broken. Super inconvenient. I will say the lady at the front desk was very polite and in no way this was her fault.
Elizabeth SEmpty storefront with massive Spanish language signage, not featuring U-Haul name, was confusing. Had to wait quite a while inside without being acknowledged. Once we finally were, service was good.
Ann BThey didn't have the dolly we ordered.
Christopher J