There was no one at the facility to process the pickup. The process required me to take pictures and text them to the manager. When I returned the equipment 6 hours later again there was no one at the facility to process the return. Therefore, I took pictures of the trailer when I returned it and texted them to the number that I had used earlier. This time the person did not acknowledge the return and U-Haul called a couple days later to find out when I planned to return the trailer. Understanding that U-Haul valued the trailer at $8000, I was now very concerned. Fortunately, I received the receipt for the trailer a couple more days later. I'm very happy that I was not held liable for a trailer that I returned early and in the condition that I received. In the future I will be very wary of the process and avoid Country Crossing.
Robert M.
Country Crossing
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tallapoosa, GA 30176
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