Horrible service rude people
Trailer Rental & Towing in Tacoma, WA at Truck and Tool Rental
Moving to or from Tacoma, WA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Tacoma, WA 98409 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Tacoma, WA
Cargo trailers in Tacoma, WA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Truck and Tool Rental!
Utility trailers are perfect for towing large or oversize cargo in Tacoma, WA 98409. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Truck and Tool Rental provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Tacoma, WA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Tacoma, WA online today!
Trailer and Towing Supplies
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
I was only able to pick up the truck from this location due to an issue with the trailer and the previous customer that had it. The issue was nothing at all to do with Truck and Tool rental, where I recieved excellent service and great communication. Uhaul changed my trailer reservation multiple times and I had several issues trying to get the thing, had to make several phone calls and ended up getting it over 6 hours late.
Great customer service
It was very easy and simple with the no contact. I couldn't get my lock box open, but the man working was very kind and helpful and got the key for me. Would definitely use this location agian.
We went to pick up the truck at the noted location on the reservation and they said they are not renting vehicles because of the virus, but we were never notified of this. Went to another U Haul to see about getting a truck as my sister drove 5 hrs to pick this truck up to get some items to take back home but they didn't have any trucks. While we waited for them to check on our reservation I got a call from the place they changed it to, but never told us. The gentleman at the place we did pick the truck up at was very nice and tried to get us out as soon as possible. Over an hour later we were finally off with the truck. The truck smelled like cigarette smoke and driving in it was like being in a wind tunnel, it was so bad you couldn't even hear the radio. There was no ramp on the vehicle as advertised and loading without a ramp was very difficult. Then later that night I got a call saying we had until the following day to pick up the truck when we had already gotten it. Very bad communication with U Haul to its customers!
First of All the renter never said please go and read the contract before leaving. Just gave us the keys and we were off never told us we had to take photos of the milage and cab so we got over charged for that. Before we had even taken the truck they had charged my card. Even though it wasn't supposed to happen until we had turned and the milage counted. Which resulted in an over draft to my account Never mentioned a cleaning fee could have told us and we would have taken car of everything. Just gonna charge them 50 bucks even though. The dude renting out the trucks clearly never moves. Don't use this location so many others. First getting a uhaul never going back.
Truck was dirty in the cab. Something pink and slimy on the seat. The office was dirty and the computer wasnâ€™t working.
Have the correct truck on hand the customer reserved. Better communication. Need to explain to the customer if you are closed how to access the keys and return the truck. Let the customer know the smaller trucks have no ramps. Better communication skills. Very dissatisfied with this location.
I Not giving customers all charges before renting and then charging them Extra charges after is not good customer service. Then when customer calls to get a explaining of the extra charges and your told I'm busy I will email you is NOT GOOD CUSTOMER SERVICE period. No call back, just a email.
The owner and his wife were wonderful! we really appreciate this facility. weâ€™ve had some not so great experiences at other locations. When possible I wonâ€™t rent at any other location ever again
He was incredibly rude and unhelpful starting with just my calling and asking for directions when i was lost. I will never recommend him or go to him with my business. Hands down the worst experience I've ever had.
I rented my truck at 1:13 pm, finished updating the incorrect information and doing my walk around at 2:06 at which point I got an message stating "your rental is due back in 4 hours at 5:15 pm". I lost over 45 minutes of my rental from the get go. To finish everything the rental experience when I brought the truck back it took over 1.5 hours of me trying everything, to get the truck checked back in to hopefully avoid the $20 for not doing my own check in, and then I get charged for another use anyways? Very horrible experience. I even had to call uhaul customer service and try to get help on check in.
I donâ€™t understand how anyone could say anything bad about this place they are great and very friendly.
Fast and Friendly service.
The place is a dump. Honestly looks like a junkyard. The owner/operator of the location messed up my contract in the beginning so I already knew it was going to be one of those days. I needed a uhaul for a quick dump run, about 20 miles in total. It was about 2.5 hours in total. I swept the cargo area out at the dump but admittedly I would say there was the smallest amount of dust left. (Nothing that you would even think about it you rented) I was unfairly charged a 30 dollar cleaning fee! Anyway, maybe Iâ€™m bitter about it but Iâ€™ll say this. I WILL NEVER DO BUSINESS AGAIN WITH UHAUL. Would rather goto enterprise or hertz and rent a van from them. AT LEAST theyâ€™re apart of a professional business.
The attendant was quick and got me in and out in a few minutes
Considering the inconvenience and the cost - staff should have taken a moment to submit the claim information at the time of drop off rather than refer the customer to an 800 number as it took just a few minutes.
Make store entrance more obvious
Mr travis.is a Dick head I called and questioned about my bill because the uhaul.com app didn't work for me ,he said call back tomorrow I looked it up, I didn't feel settled with that ,so I call back the person that he had instructed me that was gone for the day actually picked the phone up kind of got irritated words were said Mr Travis is truly a racist, he wouldn't give me any additional information plus he lied to me as a customer said the people were gone couldn't answer no question it was just a few minutes prior to time getting off I didn't understand it that's my rating His customer service is a 0 and so is his business over there his customer service sucks
The owner was very professional and helpful and fixed a light on the rental before we took it. Upon our return, he made sure he was present and received the trailer with great care.
Alway great service at this location!
Ignition in the car was sticking.