U-hauls "SafeTow" insurance was added to my reservation without my consent. I made the reservation online, and refused the insurance, when I picked up at this location I was simply asked for my credit card and was told I'd receive a text message with the rental agreement information. Later when I looked at the text message link, I noticed an additional $40 added to my rental. When I contacted customer service, they said someone would call me back, but they have not. I know selling add-ons like insurance is incentivized and is an additional revenue stream. I feel like the rental location took advantage of the situation to pad their profit.
RUSSELL S
Nutrition Station
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sunland Park, NM 88063
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Fabulous customer service, will definitely use services again. Thank you!
Jacqueline DI was told this return location is too close to the border and Lyft/Uber would not pick me up to take me home after taking back the truck, so inconvenient. However, the representative was very kind and assisted completely while returning the truck.
Ryna SGreat customer service at nutrition station.
luis mVery friendly!
Leticia H