I found using the app and website to pick up and drop off the vehicle to be extremely frustrating. It took me a very long time to go through the steps. In the future I will use a location with a UHaul representative to do the checkout and drop off process with me. Also it was difficult to find where the trucks were vs the keys. The trucks were sort of hidden behind a building. The key box was a walk around to the front of another building.
Molly B
Rams Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sun City, AZ 85351
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This was a small market in a strip mall and not a U-Haul rental location. Only person there said he did not know to check in the truck as his son normally did this and he was not there and would not be there all day. Ended up having to call local number and check in the truck over the phone giving mileage and gas tank level. Left keys with the market owner.
J. AThe truck was behind the building not where the picture said it would be. It was also no where near the lockboxes which made it difficult to find the lockboxes. Better directions would have been helpful. Also I never received a receipt. Can someone please email me one sprice@pmires.com
Sarah PGreat customer service during both pick-up and drop-off. Store owner and staff definitely have a "heart of service"! Kevin Pitzer
Kevin PRam promised to be there to assist with the truck pick up. He did not show up. This put me an hour behind on my schedule. When I returned the vehicle he was not apologetic and checked me in as if it was no big deal. I would not rent a dog carry kennel from this location.
bob j