My drop off was for 9:00 pm and I arrived about 8:20 pm. There was not anyone there to meet me so I had to unhook the 6x12 trailer myself and leave it hoping it would be there in the morning. Fortunately, I am strong enough to lift the empty trailer off the hitch and knew how to detach chains and wiring but it wouldn't have been good if a less-strong person had had to do that. This location, while convenient to me, should probably post hours where personnel will be there. Otherwise, look for another location if you don't feel comfortable with self-service.
David D
Rockwell Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oklahoma City, OK 73142
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Customer Reviews
- 4.0 Average Customer Rating
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The person who hooked the trailer to my truck put the break away chain connected to the emergency trailer brakes to tight, causing the breaks to activate on a turn and caused the trailer to slip off my hitch. Thankfully I was just down the drive of the facility. When this was brought to the attention of the person, their initial response was to ask if the trailer was damaged and attempt to blame me for the issue. There was no effort to take accountability for their mistakes. This negligence endangered myself and my vehicle. I would not recommend ANYONE have a trailer hooked up by the woman running this place.
Rowdi EIt was clean, new and the management was very knowledgeable and friendly
Gary CI was having trouble getting it unloaded and they allowed me one extra day which helped me so very much thank you. Pam Brooke
pamela hWendy was great! Thank you so much for helping me.
Markevius L