1. One of the tailights on the dolly did not function. Maintain your fleet better. 2. Attendant did not bother to do a vehicle inspection, which was the only reason I went to this goddamn franchise in the middle of nowhere in the first place. UHaul would not allow me to rent a dolly from a more convenient (ie. NOT a 45 min drive away..) location because they all close early and a dolly rental requires a vehicle inspection at pickup so I could not simply do an after hours pick up. Then at the UHaul center, the attendant didn't even so much as glance out the window to see what I was driving. To be frank, I'm a little bit PO'd about the whole affair. On top of that, A $75 FEE TO DROP IT OFF AT A DIFFERENT LOCATION THAT IT WAS RENTED FROM?!?!! Isn't that the entire bloody point of UHaul???? To rent at point A, drive to point B and drop the rental off at a UHaul center in Point B? Glad I was able to get done what I needed to get done, but the added time and hassle I could have gone without.Richard S.
East Front Esso
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Stirling, ON K0K3E0
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- 4.0 Average Customer Rating
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Very friendly lady who assisted me when I parked the trailer and welcomed me to the areaBrendan M.
All goodRon C.
This was seriously very stressful! I lived in Trenton and there were other locations that I could have picked up a truck.. Stirling was a half hour from Trenton so we had to drive there and back to Trenton! One hour lost. It may sound like nothing but when you have to load then travel another 2.5 hours and unload! That's a long day!! The people that was helping us in Stirling didn't have a clue what to do! That was another 40 mins . The trucks stealing was not great. Overall not a great experience at all. So disappointed..Gay lynn H.
This location was good . the booking process was a joke. MOVING FROM Napanee to Trenton and we got a e-mail for pickup in Napanee but when we went to pick up truck the reservation got changed to the Stirling location, 40 minutes away. Cost us a lot more in fuel and mileage and time.PETER V.