Gas level was far below reported level. Truck had check engine light and tire sensor on. Door wasn’t sealed properly. Cabin had trash in it. This place renting them out should have their franchise license or whatever it is removed.
Alex K
First Choice Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staunton, VA 24401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I had a good experience.
William BTell them upfront what ALL the charges will be and also didn't like that the uhaul wasn't filled up,needed air in the tire because the light was on and they guessed how much gas for me to put in it .I told them ahead of time that the tank wasn't full. Also the attendant filled out my uhau forml and put insurance on it without telling or asking me if I wanted it
Helen MWhen I picked the truck it had no gas in it, the key the attendant gave me wouldn't start the truck, so I have to go back into the store and tell him he'd give me the wrong key. He then came out with me and proceeded to pump the brakes and jiggle the switch before he got the truck started. Inside the truck was a bad smell. Check engine light was on as was the tire pressure light. While driving the truck the weather stripping on the windshield drivers side started flapping hitting the drivers side window. I could go on but you get the picture. Needless to say I won't be renting from this place again. Have used U-HAUL many times before and have NEVER had any problems such as this.
TIMOTHY GVery convenient at the gas station and close to high way
Khadine F