The drop box UPC code did not work and there was no one to help us. I was told that I could leave my key and the next day they eould process it. I got a notice 3 or 4 days later, it was never processed. I had to go there and find out there was no person on staff to process the transaction. The cashier spoke very little English and called someone and that person complained that they had so many location to pick up from that they needed to have a a few more days and it should be done soon. I asked for some type of reassurance and the person hung up on me.
Joycie Mannan
All Time Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77386
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I specifically chose a location with a counter experience but when I arrived found out that it was online only. The online experience for pickup was not intuitive and wasted 45 minutes of my time.
JASON SKEENSTodo bien menos la aplicación no funciona bien perdí 40 minutos para tratar de entregar el camión ya que la aplicación no enviaba las fotos ni la información de entrega me tocó contactar por teléfono y enviar las imágenes por correo electrónico
Edwyn MunozThe gentleman that handled the pickup was courteous and understanding. He was very easy to work with and friendly. I would definately recommend this location.
Larry PittmanNothing, Very courteous. Great customer service is it.
Tommy Mitchel