Improve the accurate reporting of use. I returned the truck after less than 3 hours of use yet, the location reported and extended my use beyond 24 hrs. Even after I had spoken with the representative who contacted me by phone, my CC was additionally charged. Further, I returned the truck with the level of gas exceeding the level at the departure. However, my bill reflects a gas charge of more than $14.
Alex W
The Bridge Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Bend, IN 46628
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 1.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The lot was unplowed and all the trucks were buried in the snow. The mobile check in was super easy I would recommend that.
STEVEN SDifficult to find drop box. Also, see comments for Fostoria Storage location. I will not be renting from U-Haul again.
John OJust an empty lot with a drop box My emailed receipt incorrectly showed an extra charge for gas. I spent 20 min on the phone getting it corrected. The truck had an oil leak and I had to stop twice to add oil. Rep did reimburse me for the oil. Overall, uhaul is easy to utilize at a fair value. I will continue to use
Jeff TBe able to answer and communicate with the customer, instead of not answering the phone. So they would know what to do to drop the equipment off. Called for two days and no answer.
Chandler C