What a great experience! She was all about customer service and with a smile! Thank you so much!Christy S.
Trailer Rental & Towing in Soquel, CA at FalconGroup & Double Time Station
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Soquel, CA 95073
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 5.0 Average Customer Rating
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Easy pick-up and drop-off. Truck was in good condition. Great overall experience.Cameron K.
The clerk who helped me was professional, mega sweet and polite and a delight to deal with. Wonderful experience. Thanks so much.Kerry B.
the person who assisted me was greatMichael H.
Stacie was great! Super friendly and accommodating- I will definitely be a repeat customer. Thank You!!!Wendy W.
The woman who helped me (sorry I forgot her name) was incredibly helpful and easy to work with. Thanks to her I'll be back next time! This was my second or third time renting from this location!Karen G.
I am questioning the $25 cleaning fee, which is not made clear on the website or at the time of picking up the van. I left the van in the same clean condition as it was when I picked it up. There was no dirt, mud or water. I don't understand why I was charged that fee, as absolutely nothing had to be done to clean the van for the next renter.Donald M.
The van was in great shape, and Falcon Group made the whole process easy. Great spot for gas, smog check, and U-Haul rentals.GEOFFREY R.
Very friendly and accommodating to my schedule and change in plan as far as time pickup, only thing I wished they would have gone over the van backup camera, wipers, lights etc prior to my leaving . Otherwise excellent service!JUDITH W.
Above and beyond experience renting from this location. They are professional, friendly and it shows they really care about their customers! Clean truck and location highly recommended.VICKIE Y.
Very helpful and professional customer service.Ali F.
No complain. Marwan is the best!!!!!!!Ali F.
I rent a pick up truck from this facility often. Every time I get it it smells like smoke. I wish there were no smoking signs in the truck itself. And wish there was some type of natural cleaning agent or air freshener that could be put in the truck between usesTHOMAS B.
Amazing location to rent a truck. Customer Service was excellent and the location and trucks were very clean and welcoming. More then 5 stars and we will definitely recommend this place!JACOB Y.
Called the staff for location drop off address answered very friendly and helpful. I was able to fill my gas here, returned the truck no issues and they even parked the truck it for me. I would recommend this location and use them again.Hugh N.
Customer service was excellent.David B.
Great customer serviceVERNE S.
Excellent customer service!!courtney J.
At this location, they are so friendly, helpful and kind. They really made my move much easier I would definitely recommend them! I wish every place had people like them. Thank you guys! You really show that you care!ðŸ¤©LAURA H.
I have rented a UHaul at this location 2 times now and have worked with Stacy (also a cashier inside the minimart) â€” she is amazing! She's fast and efficient and was readily available when I called to ask questions on the location of some functions inside the vehicle. Super friendly and helpful! When I came back to drop it off, she sent me on my way quickly and within minutes I had the completed agreement in my email. Great location to rent a UHaul!! I recommend highly!!! 5 STARS!!! Thanks so much!!!Beverly L.
Fast and friendly, could not ask for more / Thank youSteven G.
Starting mileage was recorded incorrectly and they tried to charge me for 77 miles when I only drove the truck 30-ish miles. (google maps says 32) I was told it was my fault since I didn't take a picture of the starting mileage. How about showing me the odometer picture the previous renter took and dig into the issue rather than just tell me "that's how the system works"? Clearly, it doesn't. I had to threaten to dispute the charge with my bank before they adjusted the mileage.MATTHEW S.
Best U-haul location I've been to!Nathaniel V.
Rented a 10 foot truck to move received excellent service from the staff! Very friendly and helpful and my truck was very clean. Very impressed and will recommend to everyone to come here.Loretta R.
Good service and prompt, courteous assistance. Thank you.William E.