I was charged for another day of vehicle rental because I was 15 minutes late dropping the truck off. I understand why that policy is in place, but I think there should be a grace period, especially if the vehicle is returned at the proper standards.EMILIE H.
Trailer Rental & Towing in Somerset, KY at Cooper Brother Citgo
(Distribuidor de U-Haul del vecindario)
Somerset, KY 42503
(South Hwy 27 Light 24)
Services at this Location:
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: 8:30 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Somerset, KY 42503
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location was very difficult to find. I called for direction and got a recording â€œI'll call you back, but no call.â€ We we're stressed because we had driven 40 minutes and nearing the deadline for return. Once there the owner was very pleasant but had a lot of customers returning vehicles as well and he was operating by himself. Pleasant guy, I apologize for my evaluation showing my frustration.RICHARDDWAINE W.
Had to change my day last minute and mr cooper was so accommodating. Helpful upon arrival and return. Ensured the covered trailer was properly hooked up. Excellent experienceMary B.
We will never use or recommend U-Haul again braised on the horrible experience we have had with this companyLARRY RAY B.
Lot was packed with trucks and trailers. Could barely access the office without parking alongside the road in front of it due to the lot being overly full of Uhaul units. No place to park your personal vehicle if leaving it until you return truck other than a muddy, grass field halfway around the block from the rental office. Floorboard of unit had dried mud all over the driver side. Empty potato chip bags in floorboard of truckJames Y.
Very nice gentleman showed me where to park the equipment on return, fast and efficient no contact drop off, zero waiting. I'll be doing a return trip later and will definitely choose this location to pick up the equipment.Stephen R.
Very professional and efficient. Thanks!DENNIS B.
Was able to rent a one way truck with less than 3 hour notice. Everything went exceptionally smooth, truck was great, price was very fair. Very satisfied.MARY L.
Quicker check outCharls H.
Excellent companyLuis M.
Excellent service & very nice peopleLindon H.
The truck trailer was dirty when we picked it up. We didn't sweep it out when we returned it. We were charged 25.00 for not cleaning the trailer.Ronnie D.
Originally ordered trailer from another location nearer me. They were unable to get the ordered trailer because of competition among local regional territorialism. Location in next region had trailer I ordered but when I got there the agent noted it was rated higher than my bumper was rated so had to take a smaller trailer. That was a blessing as loaded the smaller trailer maxed out the pickup on the hills. Trailer overall was great.LAWRENCE B.
Truck ran well and appeared physically clean, but a previous customer obviously had a dog in the cab, which stunk of wet dog hair. Five minutes after beginning to drive the truck, we started itching. This was mentioned to the manager, who was courteous and professional. The truck cab needs to be cleaned and disinfected. Thanks.Robert M.
very pleasant and pofessioal service a very positive reflection on Hhaul !Joseph C.
They were most helpful with a genuine concern for the customer!Sam C.
Phone answering skills needs improvement.JUDY V.
This is an oversight on my part. They were extremely helpful during a most difficult time!Mickey M.
Overall very satisfied with UHaul.james V.
Always use Cooper Brother above and beyond quality service !!!TIMOTHY C.
Customer service was excellent the guy was really nice and he was very helpful I would recommend it to anybodyJudson H.
Can't think of anything..WILLIAM R.
Employee was willing to wait a few minutes past closing time for drop off. I appreciated that!KALEB M.