All though the overall experience was good, I did find the price for a 2 wheel car dolly pretty high. Other than that, it was a good experience.
WILLIAM G
Acadiana Stor N Lock of Slidell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slidell, LA 70460
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Customer Reviews
- 4.5 Average Customer Rating
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Using U-Haul for our move was an up-and-down experience. The several U-Haul employees that we first spoke with by phone and in person were frustratingly not at all helpful or knowledgeable to answer basic questions. Thankfully, I finally happened to get Christina from U-Haul on the phone, and she was extremely knowledgeable and helpful. We relied on U-Haul’s online truck description (1 Bedroom Home to 2 Bedroom Apt) to reserve a 15-foot truck, only to find out when we picked it up that it was too small to hold everything for our move of a 1 bedroom apartment with minimal furniture & no appliances. Thankfully, when I called Christina at U-Haul she was able to find a larger truck for us at the last minute, although at a different location than where we had picked up & had to return the 15-foot truck. However, as a result, we had to pay our Moving Help movers for 2 hours of extra time due to the time it took to find & switch the trucks. Stephanie at Acadiana Stor N Lock, where we picked up the 26-foot truck, was very helpful in getting us on our way as quickly as possible. Our belongings didn’t fill even half of the 26-foot truck, but there were no 20-foot trucks available. Also, the Queen Mattress Bag Set with Handles for Moving & Storage that we purchased from the U-Haul store was not long enough to fully encase our standard Queen mattress, meaning we could not seal the ends and therefore the handles were useless to help carry them if we didn’t want to dump out the mattress. Our mattress was smaller than the dimensions the bags purported to hold, but since the bags were not long enough to seal, our mattresses were not protected in them. As a result, these mattress bags were a waste of money. The problems that we had were with U-Haul, not with Acadiana Stor N Lock.
mike nHave a designated parking area.
Stephen BTruck drove very badly wheel was shaking very bad
Walter JAccurate billing after drop off
Desalynn P