This operation was absolutely unacceptable. They did not have the equipment I had ordered weeks prior and instead of an apology or working to right their mistake they simply took my money and told me to get the equipment at the downtown location. I hauled a trailer they hooked up to my car for several miles through busy streets to get the equipment I needed and JDDP Rentals did not provide me. After stopping at two different storage locations, I finally found the correct location to get my remaining equipment. The staff downtown was very nice and helpful, they fixed the chains I was dragging as the JDDP Rentals staff didn't even bother to twist them to shorten them up. I called the store an hour later and left a voicemail to have me call them back and never heard back from them again. Uhaul needs to investigate this place. They make the company look bad!Matthew B.
Trailer Rental & Towing in Sioux Falls, SD at JDDP Rentals Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Sioux Falls, SD 57105
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Comentarios de clientes
- 4.0 Average Customer Rating
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Said that they did not have space to park truck. Was not a site that sold or. allowed return of unused boxes. Personel was less than helpful.terry L.
Everything was great I just moved to the state and they were very welcoming. They were very organized and clean also the 2 beautiful women there were very polite and helpful!Xavier B.
It was difficult to find. I did not see any signs at the business indicating that it was 'JDDP Rentals' or a Uhaul drop off so it was very confusing. The parking lot was also very small and full so it wasn't the easiest place to park a big truck. The people that worked there were very nice and helpful, though.Logan P.
The trailer tire blew out and the wheel bearing were bad. This trailer should have never been let out the lot. We had to call someone to help us.ranae V.
No signage or even any Uhaul trucks here so couldn't find the place. Clerk was not friendly and threatened to charge us for paint scrapes that we did not do!Judy S.
Everything was outstanding.the people were very helpful and friendlyBill N.
This location was not designated well and was extremely hard to find and was on a road with construction as well. There was not a U-Haul sign of any kind....that I could see.Cynthia F.
Better communication would be appreciated with the change of location of the rentalTess M.
Don't complain when someone chooses your location for drop off. Be more gracious. It was on their records we were coming but she acted like we were putting her out since she was low on space.Debbie R.
Very friendly and quicksteve P.
The people were real friendly and explained how everything is suppose to go. But it is not the best location, small area and parking isnt the best. I would recomend them cuz of their friendlinessray E.
Nothing to improve - it is a small shop with friendly service!Peter S.
Very friendly, courteous, and professional.steve P.
Great customer service!ron D.
Patty answered all my questions, had my receipt waiting for me when I arrived. She was very helpful and couldn't understand why the other shop wasn't helpful at all. I would recommend this place for sure! I was relieved to receive help and talk to a human being!Julienne A.
The parking lot was a bit small but the staff was great.Scott C.
There was no signage showing it was a U-Haul facility.Geoff O.
The person who attached the car dolly was rude. He should be a little nicer to customers.Brandy C.
Patty was very helpful. I was recommended to use U-Haul by someone who used to work for U- Haul. This was our 2nd time in 3 months we used them. Would recommend to anyone who needs to move.Boyd M.
Very helpful and will definitely use again. Thanks again for the great service!BILL L.
The people were great and the location was really good. It was hard to find because it is inside another business and there are no outside signs anywhere that let you know it's inside that business. I spotted the truck after passing the place twice.JAMIE B.
Great crewsteve C.
N/AHENRY F V.
The UHaul website must be updated. Even representatives at several locations admited this. The website MUST advise that a reservation does not reserve your requested item; it is merely a suggestion that someone will Later check if your item is available. Currently, after completing a reservation online, it says: "Congratulations on reserving your (item)! We'll see you today in the store!" I would prefer a more accurate description, like: "Thank you for letting us know what you need. We'll review our availability in your area and call you in a few days". This will greatly avoid confusion.Alicia H.