This rental place had only 1 trailer, no hitch, no hitch pin, no help, no receiver, no plug for lights, no paperwork, no contract, just terrible. The older gentleman couldn't handle any of this and seemed very confused. I had to go and buy all the parts to put it together. He had to call another guy on the phone to help me rent it, the older guy seemed very confused and not well.MARIE H.
Trailer Rental & Towing in Silver Springs, NV at Silver Springs Auto Sales
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Silver Springs, NV 89429
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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John was especially helpful and very professional!Sandy S.
Joe was so friendly and helpful. He had me on the road in no time. This is why I always use uhaul Joe's customer service was excellent. I would recommend this location if you like amazing customer service. Thank you for all your help and making my move flawless!Tiffany D.
John was a great help and kept me smiling throughout the experience. Had to drive 40 minutes because no trailers were available in Reno. John at least made the extra hastle worth while with his happy and helpful demeanor!Henry P.
John was very friendly and helpfulREBECCA ANN R.
Although the representative was a nice man, his office was dirty, dusty and disorganized. To be honest, I was shocked by how poorly it looked. I ordered 1 dozen furniture blankets and he had none. He did not know how to use the computer very well and his printer did not have a printer cartridge so he did not print out my contract. I ended talking with the main office to work through the problems of uploading my driver's license pictures. The representative did not know how to do this. In my opinion, this was "hicksville" at its best and really needs to corrected.John B.
Guess that is all there is in that rural area.carollee C.
I made a reservation for my local pick up in Fernley Nevada and then they told me I had to drive 15 miles to pick up a truck because they had it there and not in Fernley. Day of moving there was a truck In Fernley but they would not allow me to use it or compensate me in anyway. I was told that by U-Haul on the phone. They did give me an extra 60 milesLaura A.
Very very nice person that helped us and if I was to do it again I would use this againJessie G.
Go see for yourself! Completely trashy! Old guy was nice!??chaz R.
although i returned my truck after hours an did not see anyone at this location. i did call next morning and spoke with the owner and he was extremely nice. i had had put keys in drop box without closing out the app check in. so i called next morning as soon as he opened turns out he had already checked it in for me and sent me my final receipt via email. i would definitely recommend this location in silver springs nv......restored a little bit of my faith in that uhal can be a good experience. thank youSherry M.
The truck we were supposed to get was not at the location in Fallon due to a non return so we had to contact UHaul but got our call dropped twice. Went to another UHaul location and was helped by a very nice couple and arranged to pickup a truck in Silver Springs. With a little more confusion we got the truck. John in Silver Springs was very nice and helpful but the change in plans made for confusion.Robert B.
John is always amazing and very helpful, he always goes above and beyond for each one of his customers. I have used this location on 3 different occasions and I have had nothing but excellent service.Amanda H.
John even though hes definitely a nice guy, doesn't know how to use the uhaul website. I understand due to his age and elders don't really get with the technology for this generation. However the car dolley we rented had no back right working light for turn signals or breaks. It also had a flat tire... WHO THE HELL DOESNT CHECK FOR THESE WHEN YOU RECIEVE THEMDavid B.
Same as the pickup location, John was very nice and helpful.Robert E.
For starters, When we walked in the guy asked if i was good on computers? So i had to sit at his desk and fill everything out! We coudnt believe it. This was unexceptable.Someone needs to talk to that person there In Silver Springs ,nevada.mark G.
Representatives needs more experience with computer systems.Carol P.
Missing trailer lights pigtail so couldn't hook up lightsRandall G.
Excellent costumer service!!!carla G.
Make sure UHaul finds a good responsible dealer if John should leave with integrity such as Johns.Our Experiance with John and U Haul was out standing,thank you all! T BirdThomas B.
Best U haul experience I have ever had. Very friendly and small town experience.Matt W.
I had a horrible experience trying to get the trailer I needed.William D.
This was the Worst Experience I have ever had dealing with another human being, The incompetence and lack of professionalism was the worst I have ever been exposed to. We were asked if we new how to use the computer and had to assist the person through u-hauls network. To top off the experience we were told we would have to hook up the car hauling trailer to the box van ourselves, which we did. We were diverted here at the last minute and it drastically changed our plans in a negative way. I am very disappointed and would like to be reimbursed for all of my expenses and currently seeking legal advicescott M.
They were very friendly and accommodating.Jim K.
At my location there wasnt any trucks in the size I needed so I had to go out of town to get the truck. I was told that it was cheaper to buy more miles up front and if I dont use them I wouldnt be charged for those miles. I ended up not using all the miles and they would not refund the un used miles. I struggled just to afford the uhaul and to be over charged and lied to is so stressed and used. Very disappointed.Adrienne G.