The self checkin service through U-Haul was not user friendly in that it would not work through Safari on my phone and I needed to download the app but then when downloading the app it wouldn't let me sign in and my account wouldn't work.Brianna G.
Trailer Rental & Towing in Sheldon, IA at Morgan Collision
(Distribuidor de U-Haul del vecindario)
Sheldon, IA 51201
(On Hwy 18)
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 6/3/2021 - 6/6/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Sheldon, IA 51201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Paula and Bev were great to work with. Very accommodating.STEVEN J.
Business wasn't open. Checked our account and found they charged an extra 329.00 . Not happy!!JOSEPH F.
Since this location is normally closed for most of the weekend, there should be an email address tied to this location in order to send proof that a trailer or rental vehicle was dropped off on time. Although the site handled my transaction correctly, I think this would help prevent any confusion in the future.ROLANDO P.
Truck needed to be swept outFred W.
Very disappointed that what I originally requested could not be guaranteed. So it does no good to apply on line to reserve it.Judy M.
I dropped off the rental after they were closed for the weekend. Later, I found out part of my order came up as â€˜not yet returned,' and the staff at this drop off location made sure part of my order was correctly marked as â€œreturned.â€David T.
Customer Service was impeccable here! I would DEFINETLY come back and ABSOLUTELY recommend this location!Aislinn K.
We rented a 6 x 12 trailer and drove it about 1200 miles. One of the tires was almost smooth. We felt that could of been dangerous if we would of just hit something on the road. Should of probably been replaced before we drove that far.Sharla V.
nothing - perfect and very professionalTimothy L.
Customer service awful. My rental was missing the dolly I ordered. Pick up was inconvenient and I was charged for the inconvenience.Peter N.
We reserved a truck in SIOUX CITY 3 weeks before our move. I am called 1 day before our pick up and am informed the truck needs to be picked up in Sheldon, IA one hour away!!!!! Needless to say we where NOT HAPPY. Then I get home and we were charged TWICE!! Long story but again NOT HAPPY!!!! Then my husband accidentally locked the Key in the truck. We purchased roadside assistance so I called the number. The agent said LOCKOUTS WERE NOT COVERED!!! YOU BETTER READ YOUR WEBSITE!!!! WE WANT REIMBURSEMENT AS WE PAID FOR THIS OURSELVES. WE NEED CORPORATE OFFICE TO COVER US ASAP!!!Connie F.
Very prompt with the check in and very helpful. Very customer oriented.timothy R.
couldn't have smootherDennis M.
I delivered the truck on Sunday when they weren't open. I called 888.793.5001 before I delivered the truck to verify everything. I explained the air conditioning didn't work for my trip and he said "oh sorry" and didn't seem to give a shit. He texted me a link to take pictures of the mileage, fuel level and appliance dolly and blankets. When I got to the location to drop the truck, the link didn't work. I called the number again and talked to a gal who help be try a couple things without success. She said she would make a note in my record so I wouldn't be charged the $20 fee. Very helpful, Thank you.Jeff S.
Bev was very helpful. The location was closed when we picked up truck but they had keys and contract waiting for us where we could access without attendantKIMBERLY R.
With current Uhaul company-wide processes, the size one needs may not be at smaller rural locations when needed. However, the company and location was flexible with us when our original move date fell through and ended up working in our favor that the size we needed became available at our preferred pick up. Otherwise we could have been driving 50+ miles to pick up our desired size.Kara T.
Clean the cab and cargo bay of the vehicle. It smelled bad and was visibly dirty.Anthony B.
Was supposed to pick up truck in Sioux Falls, I called to to say I would be few minutes late and was told no truck was available. Someone should have called me. Took the option to pick up truck in Sheldon Iowa. Created an account to self checkout. Instructions were for a key lockbox on the truck with alphabet code, there was no lockbox on truck and lockbox on building had a numeric code. Tried the toll free number and was placed on hold with no one picking up. Tried chat feature and no response. Finally someone from the location showed up, called a number and got the code. Lost over two hours and then had to rent an additional trailer from Sioux Falls because of the delay. Called into the office in Sioux Falls on Monday August 12 to ask for the trailer cost to be refunded. Manager would not call back, just a Customer Service representative stating $50 would be refunded, nothing more. I am requesting the total cost of the trailer, $104 plus tax, be refunded.SOHL K.
Check out went well and my questions were answered. Thanks!Patrick J.
Took longer than what online Uhaul says it would. Also was charged more, even after paying online ahead of picking up. Had to ask to have trailer hooked up, even though I have a separated shoulder.Shawn M.
Best customer service!Dennis A.
Helpful and friendly.Dale B.
Blase and matter of fact. Attempted to intimidate with threats of "additional deposit" requirements but would then converse among themselves and ultimately decide none was required. Borderline scam artists. I did not want to know their names.John C.