Friendly, efficient, and professional service! Refreshing to deal with customer agents that really care about doing their best job!
Roger Isbell
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelbyville, TN 37160
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We had difficulty with getting the key out of the ignition and also was a little tough shifting. The representative stated the vehicle had just been serviced I requested to see if there was a different truck. This truck was obviously not just service or poorly serviced and our lives were put in jeopardy. This truck should never have been rented. It would have been fine as long as we never had to leave drive. We found this out after our truck was 1/2 loaded fortunately then besides roadside and arranging a new truck a number of disconnects and incorrect email sent leaving out the period before com a broken website link … does not exist a representative telling me she couldn’t do anything about and when I asked to speak with someone that did handle it she told me she could not. Finally after day I understand you can not help 5 times she finally connected me with a representative.
Denise LanganDouble check that have DL for all drivers. I submitted an additional driver on-line (before getting the truck). Was told that the additional driver would be sent a text to submit a picture of DL. He never got any request.
Donnie RaderThe mobile check in is useless.
Tiara WaltersThe only issue I had was with the UHAUL app. The app continued to reload. Fortunately, there was a guy on site who was able to access my account, but the amount I ended up paying before the additional mileage expense... was different from what it was when I reserved the truck.
Charles Sims