Nothing, i couldn't have asked for friendlier service or kinder people. Excellent service .
Tim P.
The DIY Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sedalia, MO 65301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Receptionist was efficient and nice but the person hooking the trailer up to my truck was not. When asked questions, he did not respond and when asked where I should drop the trailer off, he was very unclear.
Ralph C.We had an overall horrible experience with U-Haul. I cannot, and would not recommend U-Haul to anyone. The entire process was a nightmare from the point of booking where they moved us to a different location. The new location for pick up ended up not being open when we were scheduled to pick up. We had to move several hundred miles to a different location to pick up a trailer and then had to wait because the trailer was not available. I was on hold and in a loop on the phone system for nearly 2 hours, trying to figure things out. Every time I spoke with someone they simply transferred me back into holding and shifted the issues to the next person that spoke with me. U-Haul , unfortunately is the only option for most people and as a result, your customer service is atrocious. The phone system is an absolute joke with nobody being able to offer solutions or resolve problems.
Brett B.Super friendly and helpful! Would definitely work with this location again.
Adam T.Julian was a top notch person! He helped me and saved my travel plans and my car and my trip overall. I was in great need of a truck and trailer and he helped me problem solve to get both in a short amount of time. Then he helped me load my car onto the trailer in the Texas heat (104 degrees) and he worked late to make sure I was safe and road ready. He really went above and beyond and was so kind and professional. I am grateful - I made it across the country safe and on time because of his help!
Jenny R.