There are negative and positive. Customer service was exceptional. But only one counter open. Office was cluttered, but with necessary for sale. Truck was smoked in, required tire service, without full tank and not cleaned. None of that bothered me except tire service. I booked truck in Salem MA with lower quote. Without any conversation with me, reservation was moved to Danvers MA, which was not convenient to me. $50 guarantee?? I had to rebook in Saugus, which was closer to me, but quote was higher. I think I should get refund. And quote/estimate didn't reflect final price, which added another 25% to quote.ilya K.
Trailer Rental & Towing in Saugus, MA at U-Haul of Route 1 Saugus
Saugus, MA 01906
(Rt 1 North)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Saugus, MA 01906
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not a Thing...Glenn P.
Location was good, convenient right of Rt 1.Suzanne L.
Fuel charges and mileage charges are inaccurate. Please see photos that were uploaded at pickup. Truck had a constant ABS light and intermittent brake light as well as a vibration in the steering.THOMAS C.
very helpful peopleSUCHA D.
My total went from $52 estimated for 25 miles to $70. I didn't even drive close to 25 miles and I was told it would be less if I did more if I went over. Confused how my total became that muchNancy W.
This was the best Uhaul experience I have had. I want to say a huge shout out to Lou who was very helpful during a very stressful day! The pick up and drop off with the app worked well and all equipment was there the day we needed it. Will definitely recommend this location to others and use this location for future needs.Francisco A.
I love this location specially customer service is greatBouabdallah T.
Flexible service, reasonable price.OLEKSANDR B.
Everything went well except the inside of the truck was filthy and had a terrible odor. (cigarettes and some other foul smell) Even after using Febreze the cab still was very unpleasant to be in.Gregory C.
Moe's service was excellent - very personable and super helpful. The issue I have with UHAUL is your phone service. It's a joke. It's like calling to Russia or some lesser known country in the jungle of Africa. I am amazed how you are still in business when your phone service is so archaic. Unbelievable. I am just thankful for someone like Moe at the branch.Alian P.
Truck was in very tough shape. Didn't feel safe.RAYMOND L.
great uhual customer service person LouTHOMAS S.
Quick and easyFREDERICK N.
Someone needs to answer phone it took 30 minutes before i got threw and when i went to place they only had one person and had to wIt thereWAYNE S.
All were very prompt and helpful. Thank you. Carl fCarl F.
Easing drop offs sometimes it get hard for customers to return vehicles were they picked themAbdulaziiz K.
Well Done!Steven R.
No change needed just keep the same employees. They're good people who make customer to come back That is my personal experiencemchilloh M.
Good guys working there and owner very helpful and reasonable prices!VINCENT L.
Customer service is awfulCody R.
We did the self drop off So we did not go into the location. However it was very convenient to my Wakefield location which that was the original location we wanted to drop the U-Haul off . The drop off instructions were very clear and helpfulFRANCIS D.
Great service. Excellent store managerVincent P.
Your prices haven't changed in many years, attendant was very quick pleasant and thorough. You guy's are the best.MICHAEL G.
no windshield fluid, dirty cabinDonna V.