Just a minor comment. The exterior of the truck should have been cleaner, most notably the windshield and mirrors. The truck was missing tie down straps and that location did not have any, so had to purchase these elsewhere. The truck itself was clean on the inside and drove fine. Everything else worked great.Terry M.
Trailer Rental & Towing in San Luis Obispo, CA at Erickson Automotive Specialties
(Distribuidor de U-Haul del vecindario)
San Luis Obispo, CA 93401
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en San Luis Obispo, CA 93401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The equipment requested in addition to the truck was not even provided. I've distributed the bill and attempted to call this location three different times to have the furniture dolly and refrigerator dolly taken off the bill. They have not answered or returned any calls I have placed. Now I feel I'm going to have to dispute the bill with my credit card company as I am not being appropriately charged. No one has ever answered the phone, it always goes to voicemailâ€¦ The price is good, but if you want any equipment... good luck.Jon S.
Once again thank you for the great service and your company and the great young man that work Sunday thank you.Willie F.
App didn't let me take pictures of existing damage or odometer (required in app), took keys when it let me in and took off. Opened a ticket with uhaul and provided documentation afterwards.William P.
Quick and easy! Thank you.Arlene T.
Truck interior was not clean.William L.
very helpful individual should have reminded me that I had to check my vehicle out on the website before I took off..Ronald S.
I did not receive the request dolly; and the inside cabin wasn't completely clean but it worked.Xaviera M.
When I needed a truck to move a house full of furniture from Morro Bay California south 263 miles to Glendora. I looked to the local Postal Annex Michael Camero to handle all the arrangements as he does with most all my office needs in overnight delivery services. I can trust him to get it right. The arrangements were handled and it was seamless like a action plan. Thank you to Audrey who took care of me in San Luis Obispo. I was in & out with a great truck and thank you Michael for making this a great experience. Says~ ~CaptainRon Romo~Ronald R.
There weren't high expectations and those expectations were pretty much met so it gets an average rating. The office was dirtier than I expected, the staff was nicer than I expected, the location was in a great place, the vehicle was fine.Daniel F.
The only thing that went â€œwrongâ€ was that I had to stop and put air in the tires, other than that everything went great.NICHOLAS C.
Uhaul screwed up my efforts to rent a simple 4x8 enclosed trailer 2x in my own town, forcing me into a 1hr round trip to rent the unit far away. It cost me 2 hours of travel time to rent/return, not to mention the expensive gas needed to get my heavy SUV there and back. A nightmare effort caused by Uhaul. This past loyal patron is extremely ticked off over here.MARCOS G.
Best uhaul place ever.STEVEN W.
Waited 3 hours for a confirmed reservation- truck never returned so had to drive 30 minutes to get another truck after having waited 3 hours on a stressful moving day. After receiving the truck, there was less than a quarter tank of gas. Truck was filled with gas and upon returning truck we were told that we would not be reimbursed for the $75 worth of fuel that we had put in the tank. It is rediculous that U-Haul sends customers on the road with an empty tank then refuse to reimburse for gas upon return. The staff I dealt with were disorganized and unprofessional. I would like to be contacted by a customer service rep to make this experience right. I will never be using U-Haul again unless something changes.EVAN L.
I was charged more than quoted, I had extra charges that I'm still waiting for reimbursement, and I was charged for â€œsafe movingâ€ and I did not request that. 3rd time this has happened. I will use Budget from now on and tell anyone that listens to me to avoid Uhaul.Russell A.
I was able to get in and get out real quick real friendly staffDonald B.
I do not know who manage the reservation (U-Haul natioanl or the local SLO office) but I booked a 20 feet truck on 03/10 which was accepted and I received a call on 03/25 (2 days before my rental) to let me know me that my rental was not available. I was initially proposed a 10 feet tuck rental in a location located at 32 minutes of my initial rental location; the location was solved after expressing my unsatisfactory but not the type of truck. I had to ask for additional mileages to cover the back and forth. That's a shame; I was moving the weekend of 03/27. That implies additional stress, cost, and time. If I can, I will never rent with U-Haul again and you can be sure that I am going to give a good review to anyone asks me about your company. Notes: + the person who received at the SLO office was nice and helpful. + Rent a truck with a half tank just to earn a few bucks when people return the rental is a miserable; third class companies do that.Yann L.
Can't think of anything.Kenneth E.
the person working was not wearing a mask, it was rude and unprofessional. the truck was dirty and not sanitized. i was very disappointed but had to take it as is because we had people waiting on us to move our stuff.alexis H.
Excellent employees at local office. Problem is with corporate management. Issue: I booked uhaul weeks in advance for pickup 9am Saturday 27 March. Notified late Friday 26 March by office in LA that truck would not be available until 10:30am. I modified my plan and prepositioned all items (couches, chairs and tables to garage to make up the 1 1/2 hour delay. As I am driving to the uhaul office I get call that my reserved truck is â€œnot available at all today.â€ I keep driving and upon arrival, learn there is â€œ1â€ â€œsmallerâ€ available truck left on lot. Not having any alternative, I adjust number of hauling trips and sign for available truck. I was frustrated to say the least not with local employees but with corporate UHaul Mgmt. No doubt a multi Billion dollar company that has no spare truck(s) to adjust to real world issues/needs. I learned that (can't validate this) the whole state of Californian has barely enough trucks on hand to meet needs much less contingencies. To paraphrase Bruce Willis in Armageddon, â€œcome on, you're UHAUL for Gods sakes! This is what you do and it's your business model. This is the best ya got??â€ Final point to drive it home. If you made a reservation at a Hilton or Embassy Suites and they called u the night before asking you if u can do a late check-in? You (like me) would say ok things happen. If you go to the hotel counter next day and they say sorry no rooms are left....I don't think u or I would be sympathetic. Celebrated my 39th wedding anniversary yesterday and uhaul put my 40th in doubt. (Hyperbole) but you get my point. Be a success UHaul and have your smart people with visors check on how your fleet is distributed. This will avoid my type of inconvenience and headache and for others as well AND it will enhance your reputation and more importantly your bottom line. Quoting from Movie Lincoln. â€œAs the pastor once said, I could give shorter surmons but once I start writing I get too lazy to stop. Respectfully Mark Johnson Your humble renter 264 E foothill Blvd San Luis Obispo CA 93405Mark J.
It was greatKaty H.
I was very impressed over the amount of inventory from which to choose, the price of the over-night rental, and the rapid service of the clerk.Brent M.
WOW! I got a brand NEW truck!!! It had about 2400 miles on it! The rep was fun to deal with and very helpful as well. I don't know if this is policy but it only had 1/2 tank of gas in it though and I had to fill up before I could use it in my move. Still I was impressed that it was a NEW truck!William M.
They did not walk around the truck with me at all, or give any instructions on it. The outside was caked with mud, but inside was decent. They would not help with loading my car up onto the dolly, I had to get a stranger off the street. Very unprofessionalPatricia G.
The receptionist was excellent.Catherine W.