Overall great service from the locati9n itself, will definitely recommend this location. The app could use some work as it did not allow me to check out/in on my own.
Reymundo P
Safe Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78251
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Charged 4 times for one rental. Local office won't assist. Told me to take it up with my bank to fix the issue that was caused by uhaul.
Colleen SVery convenient location. The man that helped me with my uhual was very kind and went over the everything with you. Overall great experience and made my move simple. The parking when returning the truck wasn't easy as it is a very small complex. Maybe some improvement the parking with these big trucks.
Ashley SI have no complaints at all. The gentleman was quick easy, very professional. I would go back.
Alva WI called to inform the location that I was going to take a little longer, the lady that answered the phone from Sure Ship was rude. She said, "I need that truck back before 6." I informed her that I will not be making back because I did not get the pads that I requested when I made the reservation two days prior of picking up the rental. She told me that they don't have pads and I kindly asked her to get with uhaul to update what she can/can't rent. It was inconvenience for me to go pick up the rental and drive to another location to get the pads. After the fact thatvwe get charged for milage Horrible experience with this location. Never again will I rent from Sure Ship!
Jesse S