Efficient and personable.Peter James H.
Trailer Rental & Towing in Saint John, NB at Polished 2 Perfection
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Saint John, NB E2H2H6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I Believe The Customer Service Was Friendly And Good That Was Provided By Keith The Young Man That Was The Person In Charge.. When I Returned He Came Out And Inspected The Van And EveryThing Was Good To Go...He Was Very Polite And Professional And I Believe A True Asset To Your Company Rental Office At Polished To Perfection Location On Rothesay Avenue In Saint John, New Brunswick And Brought To My Attention If I Ever Needed Another Rental To Come or Call Him Personally Which Was A Good Thing To Keep In Mind Which I Which Certainly Will Do...Peter S.
I booked a 26 foot U-Haul track track at Palmer Brook Rd. Quispamsis New Brunswick when my husband went to go pick up the truck the debit machine was down they would not except cash also he had to go to two different locations to try to get a truck we were unable to get a 26 foot truck we had to get a 20 foot truck and because of that we went over the kilometers also when we picked up the truck it was filthy on the inside I have pictures to prove it and it was not sanitized during COVID poor service you would never recommend this to anybody . Also my husband had to lose two hours of work running around trying to get a U-Haulmatthew M.
The customer service I received was awful from the app, the app and website crashed as I was trying to return it, the app and website are confusing and directions on it are very unclear. I won't be using either of them again.Bailey B.
Paid for dolly and wasn't in the truck????Martin L.
I had to drop the truck after hours and was promised this wouldn't be an issue but then I had to wait on hold on my phone in a dark parking lot all by myself for 45 minutes because the on-line check-in process didn't work. I was told it doesn't work with Android phones using Google. Umm..that is a HUGE issue as Google is the most popular browser ON THE PLANET. And there was no previous warning that this would be a problem.JENNIFER KATHERI F.
I worked at a rental company for years and my understanding that 1 day was 24 hours not 18 hours. I rented a truck for a 1 day rental. I picked it up at 3:30 November 5th and returned it November 6th at 4:30 ( slightly over 24 hours or 1 day). I was charged for 2 days because apparently it was supposed to be back by 9 am the next morning. I can put some blame on myself for not seeing this small print on the contract but as a formed rental person myself it is up to the rental desk to explain the terms so they are clear.TODD S.
Please fix your computer system. The only issue was that it took me over an hour to pick up vehicle and over an hour to get my deposit back. Staff were great and very knowledgeable. Would recommend for sureKendall O.
very friendly staff and very quick to check in. There was a mistake on the odometer reading and it was corrected by the staff without any problem.Francine L.
Maybe give the person the contract and return calls back !!!! Hard to close a contract with out one . Until they charge you . I'm really upset over the whole experience. And not to mention over charged . Very poor servicejohn H.
Great service!dixie C.
Was able to get reservation at busy end month , truck came with plenty moving blankets, a plus!William D.
Friendly service!Gilles T.
Uhaul is the way to go. We have used them multiple times. Always good customer service and the best prices around.Riley N.
Nothing experience was awesome. The owner of polished to perfection was very accommodating. Second time we have rented from him and we will do it again.Gord M.
After hrs drop offNathan H.
Check in and check out was prompt and courteous. I was particularly impressed by the vehicle cleanliness and smooth ride.Ronald Albert B.
Picking up our U-Haul was very frustrating. We were able to find the correct U-Haul easily but the sign in process was not simple. The sign in process took very long and required 2 contacts to be called before the directions for the keys were given. I was on hold with U-Haul waiting while our contact people were called. This should have been done before pick up time. The process added another 45 minutes on to our pick up. This was very frustrating way to begin a move.Julia B.
Very accommodating when I dropped the truck off & very fast return.Ernest Leonard P.
Location was fine, but a tire blew out on the highway and we had to wait nearly 5 hours to get it fixed!Abbas M.
Will be Nice To have service in frenchTony C.
Very polite and easy to deal with made my move much better.Krista B.
Great service and locationFrancis P.
Contract no: 93619025. What i surprise when i got the email/contract statement. i didn't expect to pay this much at all. i mentioned to agent what was my best deal for renting a van for the day and aprox 700km travel. he offered unlimited km for one day at $89. First of all, i clearly mentioned to the agent, i was going to drive over 700km for sure. Never made it clear that it was a max of 200km then i would still be charged for all extra km, but he said that it would adjust the price(fee) after i bring back the van. From the start, i understood that i was paying 19.99$ for the rental, and $89/unlimited km for one day. Quite a surprise when i got the email yesterday with all the extra fees. i want to thank the agent for keeping NOT CLEAR to me that i was still going to be charged for every kilometres i was renting/driving the u-haul van. i am sure this will go his way, that i am the one who MISUNDERSTOOD, however i guarantee, was never made clear to me that i was paying for every kilometres i was renting the van for. Please sign here here and here, Here the keys.Elide R.
Make sure your trucks are maintained. The power steering was gone, Brakes were very squishy and the oil light was on and smelt of burning oil. The lights inside the back of the truck were hanging and did not work. I reported this info at the location when I dropped it off.Terri G.