great people to deal withWayne R.
Trailer Rental & Towing in Saint Albans, VT at Cobb Auto
(Distribuidor de U-Haul del vecindario)
Saint Albans, VT 05478
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Saint Albans, VT 05478
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
everything a ok good workJohn S.
You really should be putting snow tires on these vehicles. I would be willing to pay a nominal fee if these trucks had snow tires as an added safety feature.Jessica H.
The GPS thing in order to pick up is ridiculous. I made al of the arrangements for my husband to pick up and drop off and because my phone wasn't physically with him, he couldn't pick up. It delayed our day and caused added stressSean M.
Cobb Auto was great--very helpful. We did have a problem en route--a flat tire (which turned out was unrepairable and had to be repalaced. Stopped at the U-Haul in Pittsfield, MA and were very rudely told to call the U-Haul roadside emergency. Called that number and spent about 45 minutes on hold and going through your automated system ("for x, press 1; for y press 2, etc., etc), which no one with half a brain could call "customer service". Finally got through to a live person (again after 45 minutes), only to be told that it sounded like we were "safe" and in no danger" and then hung up on. I can't begin to tell you how to improve your customer service if you really believe that any aspect of my experience was in any way "customer service".larry B.
Rented uhaul sunday 1/17. Ended up stuck in unplowed lot. Ended up calling roadside assistance. I did get it out but wasted two hours in lot. Overall its ok but i wasn't happy i got stuck for two hours. Cant complain about roadside assistance thoughJames W.
My reservation was for 11:45 but the truck wasn't due back until 1pmApryl B.
Seamless pick up and drop off. I just wish U-haul would put tongue jacks on their trailers so you can unhook it when it's loadedTom W.
The automated uhaul app was a nightmare. If it was not for Brian at Cobb Auto, I would never have gotten the truck. Thanks again Brian,Maurice L.
I had a great experience! It was my first time renting a uhaul and I got confused with all the steps of having to rent it online. The employees were very patient and helpful. Highly recommend.Chelsea V.
Everything was great.William L.
Pick up went well but return was even better. After pulling in the agent was on his way to me before I was even out of my car. I was unhooked and on my way in minutes. Awesome service.Frederick S.
They had their offices closed to Uhaul rentals. So i didn't go inside. Also got charged for furniture pads and they weren't in the vehicle i rented. Probably should of gone to Burlington.Damon B.
I know the current environment is challenging but setting up my appointment was difficult and not great. I was trying to pick up and drop off in Burlington but was last minute routed to St. Albans. Although not convenient, Cobb Auto was terrific. The owner did everything he could to make my transaction positive. He succeeded.Edward S.
The gentleman never went out to inspect the truck. He rented it to me with the wrong mileage and gas tank reading. Luckily I took a picture of the odometer before I left. So I didn't get charged the extra 60 bucks. Overall the truck was in good shape .The customer service wasn't amazing.frank G.
Great trailerfrank F.
Excellent customer service! Went above and beyond!.Ised multiple times and great experience each time! Don Cobb made renting Uhaul easy! Thank you again!sandra G.
all the u hauls are parked off in the grass. Plus that soil was a bit saturated and tires were sinking into the ground so i didn't park off the gravel. Also i don't think i check in the vehicle correctly online through the app.Damon B.
I was over charged 2 full days of the truck rental and insurance. Called U-haul's main number, who told me to call the dealer I rented it from, so I did and still never got resolved or corrected. -CraigCraig D.
My experience was very professional and timely.Ian M.
Excellent customer serviceJOSE V G.
I would recommend this location because their hours are better than the other place in town. The truck compartment was not cleaned out and had cigarette butts, bottle caps, and candy wrappers scattered about. It reeked like an ashtray. When I went to clean it I also discovered dried traces of liquid that had been spilled all about. I had to mop the floor in order to use the truck. Disgusting. It also took 20 minutes for me to get any service using the mobile app to sign the truck out. Not impressive.ANDREW E.
Great people to deal with.Cobb C.
It was a lot more expensive as I thought it would be. Thank God I delivered it back 2 days earlier than anticipated!! I'm not a fan of Cobbs so I wish I could have picked the van up a few miles down the road where UHauls are available. The van drove real smoothly though. I did have a good experience driving the van to and from Florida. And in only 72 hours.Suzanne B.
PLEASE CALL ME 802-238-4702TONY G.