I do not recommend u-haul. Because we had a 26 feet track reserved two weeks before moving to Arizona, but they changed to 20 feet, and the track was so dirty and old not good enough for 4 days drive from Toronto to Arizona and they told us the track is new for long.distance . what should we do in the last they . We had very stressful days and very bad experience with u/haul. Not recommend at all .
mojtaba Y.
Rockwood Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Rockwood, ON N0B2K0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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This is no fault of the location - I only say no because it is mobile pickup/drop off only. It was very difficult to navigate & in the end it did not communicate with U-Haul so I was charged extra days. After fighting with U-Haul for a couple weeks I got it resolved. Again - this is not the fault of the location, they are wonderful! I do not recommend it based on the fact it is mobile only.
Paul C.Other than the booking being screwed up by uHaul office, not the rental location while I was in possession of the van, the rental was uneventful. Having to book a truck on the app while I am physically at the rental location is also very counter productive and will make me think twice about uHaul in the future. It also didn't help that my original booking was given to someone else doing s one way trip on the morning of my booking at 8:30 am. I was booked for 9:30 pickup.
Matthew G.Gave me 50$ credit because I waited at a uhaul at 6am a month ago and never received a truck . If that didn't piss me off enough waiting to not even get anything now the credit I was to receive is no where to be found . I'll be sure to never use uhaul again and will recommend friends and family Don't either complete joke. I wasn't gonna come back the second time but because of credit I did . Will be my last time dealing with uhaul and the terrible customer service team . Thanks for all the inconvenience made moving so much easier 🤣
Taylor C.Great customer service from the uhaul attendant - very customer focused, friendly and helpful!
PEDRO C.