This was not my pick up location I was sent to a different location.Carly H.
Trailer Rental & Towing in Rockford, MN at Gradys Ace Hardware
(Distribuidor de U-Haul del vecindario)
Rockford, MN 55373
(East of town - middle of the curve on 55)
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: 9 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rockford, MN 55373
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
gentleman was very helpfulBarrett L.
Way overcharged, trailer was not properly checked in therefore resulting in a 4 day charge for a trailer rented only a few hours. Store employee loosely hooked up my trailer, causing it to come off on the highway 10-12 minutes after my departure. Causing damage to the underside of my vehicle. Initial rental fee was $39ish, but I have this charge, and another $45 charge and $118 dollar charge against my bank account.Sean I.
When I walked in the door, the staff bickered on who would do the Uhaul rental for at least 5 minutes. The trailer was covered in snow and frozen to the ground. I had to help him attach the trailer and tighten it down. He had no idea how to attach the safety chains, so I had to show him that. The employee handed me shovel, and I had to completely shovel out the trailer myself AND clear all the ice off the anchor points. Then go back over everything to insure it was ready to go. I know it was a cheap trailer rental, but I expected better service.Bernard L.
Everything was explained fully and they were very helpful.HERMAN L.
They were friendly and helpful. They helped hook the trailer up and check the lights.Mark W.
We got there and a tire was low and they helped fill it up. We had ordered a dozen blankets and they did not have them.John G.
I do not remember the name of the person who helped me when I picked the trailer up but he was very helpful.Myron W.
See previous commentsNathan K.
Was much more expensive than anticipated. Gas mileage sucks.. Not even a full load and I paid for 6 gallons to refill tank for 30 miles on Country roads! That's 5mpg! Items were what I loaded and unloaded with minimal help and I am 65, so not overly heavy items. Something feels off.TONI F.
Better computer/network at rental locationJoel R.
Uhaul customer service sucked. The location was fine. They had me go 55 miles out of my way and charged an extra 40 so for a 15 foot box 200 dollars including tax and it was still to small to move everything.Martha G.
This was the best way to move and the most reasonable! Thank you!Michele W.
The location and pickup were fine, but the customer service person had significant problems working with the U-haul software. The software refused to advance to a point of accepting the credit card. While it may have been user error, my observation of the process was that the service person was following the directions and if something was missing that was not intuitive. As a result of the multiple attempts to engage the credit card screen, I was notified by my credit card company of "suspicious activity" on my card and the need to obtain a new card. So, thank you u-haul for adding some complication to my life. Please see if you can make your rental checkout program more user friendly.John M.
Cab was dirty and last renter must have been a smoker as there were ashes on the seat and the floor.Jon F.
The employee at this location was very helpful and friendly! Helped hook up equipment and show everything to hook up ourselves. We had to drive an extra 30miles one way to get the car dolly we reserved online at a site in Fridley that said had it there! Told This location gets a lot of people from long distances having to this as well. U-Haul has to improve there online sites to correct this!Clayton S.
I was not happy with the scheduling of the trailer. My reservation was changed 4 times and I had to drive over an hour to get it. There are 10 locations within 15 minutes of my home and none of them had a trailer to rent.Richard R.
Dropped trailer off after hours so we didn't have any contact with the store.Jim K.
MAke the computer process at the store more user friendly. Had many computer problems at the store.TONY T.
It took a hour an half to get my truck cause they didn't know where the keys wereBrittany W.
Was great. Drop the reciept and drop the trailer. They did nothing wrong. Was familiar with the location that's where the drop off location was I told them when I picked it up. This is a wonderful store.Alexander B.
This location was great and everyone was friendly.Heidi W.
Employees were very helpful and accommodating! Blake Robeck helped check me in and was very knowledgeable and helpful to me which made a great renting experience. Thank you.Pam R.
I had to go way out of my way to pick up truck ,cause the other location I was suppose to go to truck was in shop, said they would charge me 79 cent per mile ,they charged me over a $1 per mile,they told me they would not charge my card till I bought truck back,they charged my card $79.09 then put it back into my account then charged #68.00 all this was charged the day I went to get truck,then when I took truck back tried to tell me they didn't charge my card $68.00 but when I got my bank on the line they said oh wait we found where we did charge her card,so the balance was 140.00. 209.00 total ,but I had to drive extra miles to this location at 119 per mile when she said 79 cent per mile, Bad Experience.sherry T.
Jon was very helpful, despite u hauls very inefficient rental system that makes you sign you're life away.Brandon A.