One of the tires was 40 lbs low but difficult to notice by visual inspection because of the axel set up the other tire kept the majority of weight off. When we got trailer on to highway it's a good thing we had a trail car watching because the trailer immediately stared to sway, they pulled up next to trailer and noticed it was low and we were able to pull over and fill up with air
Chris G.
Value Plus of Illinois Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I believe that it is an unfair business practice for U-Haul not to give credit, when the truck is returned with more fuel than when it was rented. The truck had 3/8 of a tank of gas when rented, it was returned with 5/8 of a tank of gas. Since the tank was 33 gallons, that is approximately 8 additional gallons. This is VERY UNFAIR. I plan to pursue this wrong!!!!!
MIKE B.Very helpful and courteous staff! Vehicle met all my expectations. Check-in and return were quick and easy.
Glenn R.Complete different experience. Very professional. Understood my concerns. Documented and then followed up for a few hours helping me contact Matt Jones. I'm waiting to hear from him. Thank you
Jeffrey B.The back cab was not swept out it was sticky stuff on cabin door. The air does not work you gave to put it on vent low and rill.the windows down plus the vents on. i told the gentleman about it he Basically said yes it do work. they didn't give me a different truck they still charge me. i will never ever go back
KITRA D.