Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY
Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!
Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!
Trailer and Towing Supplies
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
Jeffrey B. en
This was a HORRIBLE experience! I rented the truck for Saturday morning at 10am, the confirmation email sent me to one location but the truck was actually reserved at another (further away) location. We ended up starting the day later (she did give us an extra 30 min to compensate, but what about the extra time it took to get to and from the store? Nope, didn't matter), they didn't compensate for the additional miles, and the customer service was a joke. We had a legitimate concern and the problem was on the companies end, not ours, but the manager of the station did not want to help us out in anyway. We were passed around like a hot potato, our time disregarded (yet theirs protected), charged more, given less time... and it was somehow OUR fault. Rude, unyielding, and made a stressful day (moving) worse than it had to be. Next time, I'm using another company.
Cheryl P. en
Very friendly and knowledgeable staff. They made my experience so easy.
Jessica A. en
Customer service at this location is horrible. It takes a long time to even get the attention of an employee, and even then they're slow and inattentive. You have to park on the street and it was an area where I felt uncomfortable leaving my car. I dropped the truck off after hours, and then was charged for gas even though I returned the truck with a full tank... And submitted the photo reflecting this through the app. I called this afternoon and I was told I would get a call back. No one called. I'm going to need a truck for the next two weekends and will not be returning.
April C. M. en
Never again at this location!!!!!
Christopher W. en
El cliente no dejó un comentario.
Deborah B. en
I have no Complaints
Damion W. en
Not charge for gas when the customer brings in the vehicle with the amount the vehicle was issued or more than the vehicle had before it was issued out.
Ishara J. en
Everything was great, there's been a hold on my account after the charge was complete have already submitted a request
Kelsey H. en
The staff was rude, disorganized l, and provided false information about insurance. When I called UHaul customer service no one had a straight answer about the insurance. Terrible.
Christine W. en
The indicator to check tire pressure monitor system was on the entire trip. All indicator lights should be checked before leaving the lot.
Lillie J. en
Not a thing they are always great that's why I always gp there
Jose A. en
I was told to go pick up the rental at a certain location at 8:30am. I showed up there and there isn't a truck available that size. The gentlemen that works there said we were the third person this week that had got sent to that location on error. So we found where we were supposed to go and they said the truck would be ready by 5:30pm. That wasn't feasible because of the help I had and needed at that time for the move. So the woman changed to 11:00am and she said I could have it till 7pm. We got a call at 5:30pm stating we were late and the truck should have been back by 4:30pm and we were getting charged a late fee. I have so much more to say. Last thing, I don't care what I have to pay but I will never use uhaul again and I will share my complete nightmare experience with anyone that is in need of a moving vehicle.
Peter W. en
The inside of the truck smells like cat P! I was told that if I did not fill the gas tank back up to the amount that It had when I picked the truck up that I would be charged $4.50 a gallon. I took it to the gas station to fill it up and the gas gauge did not move so I kept filling. I was only supposed to fill it to 3/4 of a tank to return it the way I found it but ended up having to fill the entire tank because the gauge didn’t work. When I informed the staff they said sorry nothing we can do! That’s wrong !
Aaron P. en
While I have no complaints for the vehicle itself I do have issues with the site. No onsite parking was the first issue I was faced with, having to leave the lot and find suitable parking else where. This wasn’t mentioned anywhere on the site. When I did go in to get my rental the lady behind the counter was disinterested, mumbled as she spoke, and seemed to operate on autopilot. She paid me no mind when I said I had a confirmation number, instead talking as if on script. She was the owner according to her name tag. In my opinion, no matter how busy or tired you are, if your the owner you have to be the peak of customer service; because that’s what your staff will reference. I will never rent from this location again.
Loretta C. en
Natajah R. en
Quick drop off, helpful staff
Mina R. en
I was very disappointed in the lack of customer service skills the employees had. I arrived at my designated pick up time and was forced out of the store after waiting in line. Luckily, I was able to check in on my phone while I was in line. But the woman in front of me had the police called on her after she refused to leave after the employees told her to call the manager about getting a truck that evening. I was also told that I had 24 hours until I had to return it and was called this morning that it was supposed to be dropped off by 1am. I was then double charged. I'm sorry but that's not how you treat your customers. I own a business and I would NEVER kick customers out so I could go home. You always need to put that customer first they're the ones spending their hard earned money for you to have this job. Treat them with respect and kindness.
Stephanie P. en
As far as the truck, it seemed well maintained, but it was scratched and dented and I was worried that we were going to get blamed from it all. We had to check it over and make sure x's were marked!
Ebony M. en
My uhaul was damaged when I picked it up and the agent told me that I would be charged for it because she thought I lost my paper work..I feel like that's unfair if I didn't have my paper I would have automatically had to party for damage I didn't cause...I lost the keys because I didn't have internet when I came to drop off the van so I couldn't leave the keys..I took them home and set them down I called the next day and accepted the extra day charge but the agent told me that I would be charged for the key even though I was charged already for the second day..I just feel like nobody explained the drop off process to me..until now!!!
james g. en
All around excellent, professional, courteous, & friendly.
Lyona M. C. en
Beginning mileage was wrong but they don’t tell you that until you bring it back. I don’t trust this location to reconcile the mileage appropriately. I want an investigation.
Michael P. en
Gas cap came apart in my hands and was not able to put gas in. Went back and the agent took a channel lock to it and unscrewed it Had to go BACK to the gas station to put gas in. Agent was not cooperative.
Dennis R. C. en
maureen l. en
the cabin was full of broken glass and garbage. entire thing was filthy. change oil light was on the entire trip, and then I got charged for it being dirty.
ALICIA M. F. en
Better communication between locations and with rep I spoke with. Communication was TERRIBLE