Blankets were not available. It was said that the homeless had stolen them. We think the homeless may have used the truck to sleep in as someone had defected inside. My men had to clean up the spot and tried to get rid of awful smell. Also the original spot I was promised a truck was in Moneta, Virginia. It ended up we had to pick up truck in Roanoke thus adding mileage to the trip which we had to pay. We are requesting a refund on extra mileage as we were promised a pick up for truck in Moneta and not in Roanoke. We were also promised extra miles. None of that happened. Empty promises.
sharon o
Custom Truck Bodies & Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Keith was awesome to work with. When I was charged double he called to help get it fixed.
Windy EClosed and locked at 4:00 pm on a Friday. No one to assist drop off. I left a phone voice mail message with my information and dropped trailer in parking lot with other trailers. I literally had the small hitch trailer for under 24 hours for one small load going one way. THEY FRAUDULENTLY BILLED MY DEBT CARD FOR AN EXTRA 7 DAYS! Uhaul refunded me. This location should not have the privilege of representing Uhaul.
Angela RThis location was tough to park a 15ft truck. I had to parallel park it which was a challenge.
Reagan THave more variety of different vehicles.
Brian S