Super irritating that less than 48 hours before my reservation I was notified that a truck was not available for pick up at my chosen location and I had to pick up a smaller U-Haul then tow a trailer to try to accommodate my reservation. I then had to drive 160 miles away with no compensation for my time or gas. Horrible policy and can't believe this is how U-Haul runs their business. I reserved months ago and feel it's uhauls responsibility to make sure that the vehicle is at the pick up location. I was left with no other options since I had to bring my daughter to college. If at all possible I will never rent from U-Haul again.
SARAH A
Triple C Autoworx
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Riverton, WY 82501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The only things that was below average was that they didn’t have the size of truck I needed. All they had was a 10 foot, I only wanted to make one trip but had to make more . And there was no ramp, which made things very difficult to load large heavy furniture for two people one being a 70 year old female! We went back to retrieve a ramp at 11am but no one was there, the business was supposed to be open till 12pm. So we had to do with out.. also there was no parking for my vehicle I had to park on the street.
VIRGINIA SNone.
Val BFriendly and efficient service. New owners are great!!
Martin WCustomer service and help was incredible and friendly
Matthew W