It was so out of the way nobody was there when I dropped it off. I didn't even know that it was a uhaul locationSTEPHEN R.
Trailer Rental & Towing in Rensselaer, NY at RL Smith Sales Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Rensselaer, NY 12144
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Outstanding and friendly service! Best uhaul location I have ever been tofrank S.
The truck I rented was fine, and the price was fair, but I was extremely disturbed that the owner who seems to be the only person who takes care of rentals was not wearing a mask. At this time, when COVID cases are soaring, I felt like I was needlessly being put in danger.Howard B.
Truck's rear roll up door was broken. No one there to checkout.Patrick W.
Greg Smith was wonderful. We were in need of a truck at the last minute to move our Mother to assisted living in Albany. Because he was accommodating and helpful it was an easy and pleasant experience. I would highly recommend RL Smith - for U Haul rentals and anything SaabCAROL L.
The steering was very loose and the breaks where grabbing and would lock up unless you pumped them. The truck was clean but had a lot of outside damage and we needed to take a lot of photos to show it all. I was told they were open until 6pm but we got there at 5:15 and they were closed so we had to do the 24/7 pick up. I could not get it to work on my phone because Uhaul had set the pick up time for 7pm. It took several calls to uhaul to get it straighten out . It took over 45 min to do the 24/7 check out. Also we had to pay for extra miles.... we did not just drive to the drop off location we had to go to the house first then to drop it off. That is unfair!!! We went to the closes drop off location. Over all the truck was the right size but in poor condition and the extra charge was uncalled for.RICHELE F.
No one called to confirm the reservation and the store was closed for the entirety of the three day weekend leading up to my move thus I was unsure if it would work out or not.Mia S.
I paid for the dolly but I didn't receive itMichael O.
The entire rental experience was worry free and worry free!Nick C.
Easy in and out and great for what I needed.Anthony P.
I would have given 5 stars, except that they didn't open until 9am on Saturday, and I wanted an earlier start to my moving day. Greg was a super nice and helpful though.Brian R.
Nothing the gentleman there was very nice and knowledgeable,explained everything well. I would definitely recommend this place to all my friends.Jennifer S.
very accommodatingJim Z.
Greg was of the utmost character! He secured the truck and it was available just as he promised it would be! He had to jump through hoops and he came through. Kudo's to you Greg! I appreciate all you did!Mary F.
Reserved a larger truck at this location only to receive a phone call from corporate owned location in Albany informing me that I had to pick up much further away. And at a $1 a mile I wasn't going to pay and extra $30-$40 which is ridiculous. In addition to the 2 hours it would take me each way, cutting into my moving time. I changed the reservation back to this location. So glad I did. Very helpful and pleasant to deal with. Dealing with your Corporate office, not so good. Woman vas very rude, telling me that it the only way to get the larger truck and was only a 4 mile difference. Yes, that would be true if your truck was also a boat to cross the river.Jennifer L.
Everyone was pleasantDiana Y.
Great people to do business with. Thank you!JOHN L.
Very helpful and knowledgeable owner.Steven H.
well satisfied. no improvements needed.Andy G.
Offer more vehicles at this site. There were only two sizes.JAMES H.
Very friendly service . Quick check in and check out. Perfect!Thomas S.
Drop-off went one heck of a lot smoother than pick-up......ROBERT L.
My original contract had to be re-done because of an accident. I was forced to go to another location to pick-up a trailer. That trailer should have been brought to me. THEN, I had to pick up the trailer a day earlier than contract because the facility was NOT open on my pick-up day (Saturday). Facility attempted to charge me an extra day. THEN found trailer had ant-infestation. I had to go to a third facility to swap for another trailer. That third facility was never contacted ahead of time, so was unaware of my coming. Facility operator was helpful after hearing my story.Joe A.
Great experience. Very nice people.John F.
A great experience. I will be renting from them again!JASON T.