I will use Penske next time because the above noted pick-up issues cost us added mileage stress and time to the start of our trip. Not having the proper truck at the promised pick-up spot should have been U hauls issue to solve not mine.Danny T.
Lydias Ace Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Rainsville, AL 35986
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The people at Lydia's Ace Hardware were very nice and make sure you have what you need. Will definitely be back!Brianna M.
Customer service was poor at best. Other personnel at the location need to be trained to accept returned vehicles and to deal with the public in a less agitated manner.Raymond B.
Lydia's was trying to charge me $89 and saying was per hour $19.95, more money and charged me .79 cents where on uhaul says .69 cents for milage. Shouldn't have cidted any milage it was local rental!!Ann H.
The staff at Lydia's Ace hardware are very nice and knowledgeable, not just for truck rentals, but for household hardware needs also. The only complaint I have is that the rental vehicle was not cleaned prior to pickup. The windshield was covered in dead bugs making visibility difficult, interior was not wiped down or vacuumed.Stephen J.