They charged me for mileage which was not part of the deal and O dropped it off a day early. They charged me for a cleaning fee for a truck that was perfectly clean. They never came out of the office to inspect it,
David Huber
Superior Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quinton, VA 23141
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I understand the online process, when things are not well marked nor is anyone on site to assist, it is frustrating. Also, when I called U-Haul to ask about help, the customer service rep was rude and defensive. I have used U-Haul several times, this was by far the worst. My reservation was wrong stating I wanted the truck for 24 hours, I returned the truck at 6:10 the same night. I am expecting a refund for the remainder of the reservation. Very poor experience.
Jo Anne GloverBecause of the July 4th holiday, this location was closed when we dropped the truck off. It was a little confusing about there we should leave the key to the truck. This location is an auto mechanic shop.
Paul WardNot the most attractive location but it’s an auto repair shop. The service was excellent! They were quick and friendly. They said they will contact U-Haul about the battery.
Andrew YanoschakTire monitoring light was on. Otherwise no problems
theresa Fisher