The place Zukel sales where I got the trailer from the staff where very polite and helpful. Although the booking movers on the app was a pain because my card didn't go through for that but went through just fine for the u haul trailer. So I had to contact u- haul and find out what had happen to the movers because I haven't heard from anyone and I need the movers asap. But the one lady that I spoke with was very helpful and help connect me to someone to get the movers. Although I know you don't have movers on hand but maybe you should even have some as PRN to help with moving because your third party movers are not the best. I ended up with one that was suppose to have a good rating and the movers broke my chair and then when they arrived the person car was overheating and the fluids leak all over the driveway. And when we finely got the trailer loaded. We has to stop because there car overheated again. And the guy Steve from MORE HELP all he was worried about was me paying for another hour of service. which I should not had to pay because the guy was messing with his car when he first arrived and in-between packing and when it overheated again. I had to let the guys into my car to finish helping me unload. While the one guy was complaining about needed to take meds to help his knee because he has a bad knee. And when this job was booked they were told there are stairs. I ended up giving the guy some Tylenol and then I gave them both drinks because the have anything with them. Just not that good of customer service with all the issue and the guy just wanting more money for his guys to finish the job. He didn't even seem to care that the guys car was broke down at all.
Donna Adams
ZuKel Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pueblo, CO 81005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The manager was at the facility. Met me as I was dropping the keys and was very pleasant.
Michael CoulsonThanks everything was great, affordable, and well worth it! Highly recommended!
sarah burchWe had a great experience. The operator was friendly and explained everything to us. We will recommend this dealer. Thank you!
Louise BurgRon was the nicest and most professional and friendliest person to work with. A totally perfect experience. I will recommend this u-haul location to anyone who is moving. thanks for everything.
shelly miller