Your service sucks. Uhaul's website allowed me to book a cargo van for midnight on the night of the 5th. I clicked the link at midnight, near the location, which I had to drive to only to find out that the van was unavailable- that entry with my cellphone was impossible that the entire thing wa da sham and a lie. I was told I had to go back at 9am. This completely destroyed my schedule and my evening and my work. I went back at 9am only to be told that the location did not open until 10. The guy running the location did not arrive until 1040 and I did not get the van until 11am. A full 11 hours after I had booked the van. This completely destroyed my schedule and caused me physical danger, as I had to drive late into the night to accomplish what I was supposed to do in the daytime. Want a full refund or at least 50% off.Joshua F.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Prospect Heights, NY 11238
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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I was given a truck that I was pulled over twice by the police because of a broken headlight and because the license plate was folded down. Also upon arrival the nice guy that gave me the uhaul was unaware that I was coming and said that he was actually closed for the day so I had to wait for him to come. That took about a half hour. When I returned the truck on the website it wouldn't let me go through the process online. It just kept saying try again.MICHAEL G.
I received my van 2 hours late from my booked time and it had such a small amount of gas that the gas light was on.Brendan A.
Absolutely wonderful, one of the best U-Haul experiences I've hadMadison H.
The associate was two hours late, rude, and kind of scary.Mira M.