People there. But are apparently closed on the weekend. No drop off or check in service offered during business hours. The middle of the day on a Saturday and no help. UnacceptableMARK M.
Trailer Rental & Towing in Prescott, AZ at Twin Lakes Market
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Prescott, AZ 86301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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For being a u -haul side business, the people there really are all knowing about renting equipment. Thanks TWIN LAKES MARKET, FOR A GREAT EXPERIENCE...... TONY RIVERA (ABC MOVERS)FLORENIO R.
Uhaul was wonderful! They moved my pickup location to Â¼ mile from my old home and drop off to within a few miles. Every customer service rep I spoke with was kind, patient & explained everything. They were the best part of moving!Laurie G.
Did not wear mask in a pandemic and was very unpleasant. The location didn't have anyone wearing a mask and was very unprofessional. Will take my business elsewhere if customer safety is something they do not take seriously.Alexis M.
Excellent customer service, I would highly recommend this facility.Donna M.
This is a third partyRANDOLPH Z.
We returned the truck at 4:55pm and was told the person in uhaul leaves early. I called Daniel at U-Haul ttransfer dept and told him our situation & he was fantastic. Daniel check in the truck for us. Thank you, Daniel From the Porter FamilyLynn P.
Very professional and helpful staff.Joseph B.
Improve your 24hr online pick up experience. Did not work. Ended up having to call in to have customer service register my pickup of vehicle. Drop off experience was equally as difficult as picking up. The inside of the truck was very dusty. Not clean.Shera N.
Excellent service.Mitchell K.
Was charged for overage on miles...surprise, since I was suppose to drop off in city where I was moving then it was changed. What a hassle using uhaul has been.kris A.
Matt is the service expert here. Clean, accurate, easy... and a new Chevy Truck with only about 1000miles. Good, cause I had the wife with me. See Matt for superior service.Michael W.
Easy and simple. Guy at the desk was friendly and very helpful. Helped me swap out trailer hitch sizes, as mine was rusted on. Took the time to help me break it loose and get the new one in.Scott B.
In the middle of a computer upgrade, took an hour to get set up and another 15 minutes waiting for delivery truck to move so I could get out. Clerk tried hard to help but also manages USPS in store. Price was WAY HIGHER than I had expected to pay, daily rates are misleading since they don't include millage & gas! Sorry, wasn't a good experience for me this time.kerry W.
The young man that serviced my rental went the extra mile to make sure I was taken care of. Great experience. There was, however, a grouchy old lady that gave me some attitude about me having come in later than my requested time. To me, that time is the earliest I might want to pick up my rental, not an appointment. I would rather not have to deal with this lady next time.David C.
The young man who helped me on that particular morning, was very efficient and knowledgeable. He explained the rental agreement very well and checked our vehicle before we we're on the road, which was quite fast. That gentleman, J think was awesome!! Thanks, will definitely recommend that location to others.Tony R.
TWIN LAKES RENTAL IS THE BESTSally L.
Very helpful staff!Frank B.
Cheaper ratesAlfred G.
Check in and out staff were very friendly and helpful. I have rented from this location several times and have found it to be convenient and the staff very accommodating.Jon L.
Matt did an outstanding job helping me. He is a very service oriented man. Thank you! R BattenRj B.
Full-time staff to actually be at location during printed business hours. Fill in person did not have training or knowledge in actual corporate policies. Pretty annoyed to be told that we would NOT be charged until drop-off and only a hold on the debit card, which of course was false. Our intention was to pay cash at destination, and should be a corporate change in policy.Al S.
Just as good as our experience in Scottsdale!Fred M.