This was a horrible experience. The location was not prepared at all. When I went there, the truck didn’t have a dolly. So I went in to talk to someone and they claimed they didn’t open until 11AM. They were very rude to me and claimed I had to pay an extra $20 because it was before service hours(even though I was using mobile check in).
JOSEPH COUTS
Scottish Inns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Augustine, FL 32092
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Mickey SwaffordThere was no one there. I tried to use the app but it wouldn’t pick up my location. I called the 800 number and they’re not able to complete the return process. I followed the directions on the app and left the only paper copy I had of the rental contract.
Gerard RyanI am still waiting for my receipt, never received by email or text.
Andrew ClaytonClose
Joyce Keller