The 4 way flashers did not work, side view mirror was broken, the cup holders were all sticky, and the cab was dirty. When I have rented trucks from other locations it was not like this at all!!!
Barbara H
Garden Mini Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poughkeepsie, NY 12601
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Customer Reviews
- 3.5 Average Customer Rating
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If the person uses less than 100 miles don’t charge them for 100. In my case I only used 15 and it seems as if I’m being charged for 100
JEFFREY CRecommend your agents in the different places where they offer the car rental service to check the cars every time a client returns it because they gave me one that had a damaged rearview mirror and they wanted to hold me responsible for that damage, what I mean is They cannot hold another person who did not do the damage responsible for damage. Sometimes, unintentionally, one does not realize at the time that something is damaged.
Fidel BThe store clerk at the Garden Mini Deli where I rented the truck at was very rude, he didn’t greet me, then when he finally asked about the reservation for the truck, it took a while then he just walked in and out of store while on phone, never telling me what the issue was, after 40 minutes of waiting, the other store clerk let me know that they couldn’t get into the key lock box. When I did return the truck, the store clerk was still rude.
Lucretia SThe location should review the reservation and check that all supplies are provided without the customer needing to ask for them, reducing the time that the rental is available for use..
JOSEPH K