More info upfront on how the online pickup works prior to pickup would be nice... We arrived to pick up our truck and started the pickup process on our phone... Then we found out we needed to wait for uhaul to call two contacts to confirm the rental.... We sat for 20mins in a parking lot waiting for the calls to come.... I ended up going into the store to see what I might need to sign... The gentleman then just bypassed the confirmation calls.... That was frustrating because we had a busy stressful few days coming....
Chad R
Rub's Corner Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, ON K0G1V0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer I booked was not there. Had to use a smaller one. It took 1 hour to get the trailer at pick up. This was not the fault of the place I picked it up at. This was U Haul fault. Not a very happy camper
Terry OHamid was a very friendly man made it eady
Jennifer HThe day we booked, it was snowing pretty hard. The truck handled very well and we were able to complete our moving confidently and safely. Thank you U Haul.
Thomas SJoe on Merivale and Hamid and his assistant in Portland were great!
Marc B