Over the years I have gotten away from utilizing your company secondary to the state of equipment maintenance, pricing, etc. I am happy to state the site listed above met and/or exceeded my expectations. The personnel was professional and friendly. The facility was clean, and the equipment was in good shape.Robert S.
Trailer Rental & Towing in Portage, MI at Portage Budget Storage LLC
(Distribuidor de U-Haul del vecindario)
Portage, MI 49002
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 3:30 p. m.
- Dom.: 9:30 a. m. - 1:30 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Portage, MI 49002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent check in experience and very helpful! And fast!!RAYMOND DALE D.
The staff at this location is very helpful. Thank youTodd P.
Cruise controlJeffrey S.
BEST U-HAUL RENTAL EXPERIENCE EVER!!! Kudos go out to the 2 friendly and extremely helpful ladies at this location who helped get us checked in to the rental truck and on the road in no time. These ladies are the true definition of great customer service!! I would highly recommend this location to anyone needing to rent a U-Haul in this area!KATHERINE L.
Everything was pretty much perfect. Things went smoothly.CONNIE LYNN D.
I expected an average experience but got an exceptional one! Plus the benefit that the employees were very nice, friendly and professional! ThanksDennis C.
The experience picking up the truck was good, and the people at the location were extremely friendly. The only tricky thing was that they had to call another contact at the time of pickup. It would have been great to know that ahead of time so I could let my additional contact know what's happening.Sarah J.
The ladies working were very friendly and helpful. Everything went well!Andrea L.
Fix the gas gaugeMariah C.
The portage group was great! They were friendly and extremely helpful.Aubree S.
Very easy drop-off.Mark B.
**** you. You charged me an extra day for being 1 hour late. I would have kept it the extra day if I was told I was being charged another day. Thanks for the ********. I have rented trailers from here several times. Never again. Go ****** yourself.Steven O.
The staff was amazing, efficient, friendly, helpful. The trick was super clean and comfortable. Your software system was easy to use to confirm condition of truck at the beginning and when returning it after hours. Well done!!Sydney B.
Everything was great, went very smoothlyColeen P.
I was in awe how my this still $19.95 rental somehow became an $80 rental, for one day. The price kept jumping up and down. I felt very irritated when my drivers license was taken and UHAUL made a copy of my license. NO! You can take my number but you cannot make a photo copy. You had my credit card, why did you make a photo copy of my license? Then the guy sits there and types and types. I have no idea what's going on. I decline the insurance, which is called something weird, it's INSURANCE! Then there's all this confusion about what and when I'm going to return the vehicle. Well ya know, I don't move every year and I'm not sure if things are going to be done in a few hours or it make take longer. I was all over the place and had no idea who, how, what or why was going on. Did I get charged more or less if I kept it....? What were the parameters? It's like it was this big secret. I could not get any kind of straight answer about anything. Nothing! I'm not stupid but I could not follow anything they were saying. When I got home, I read the contract. But was still in the dark. I had rented the truck for a day, pick up at 9:30AM and was totally clueless about the return. Was it cheaper to turn it in before 9:30PM. Was I going to be billed if I did not put my key in the drop box by 9:30PM Yes or NO? No one would be clear, all they wanted was for me to commit to a time. To commit to mileage. They were not about to let me know what was going on. The lot was full of trucks, you couldn't fit another on that lot. So why the big issue of about me having to hurry, or feel the threat of being charged more. All in all this girl Kelly is the #1 reason I would never return or ever recommend Uhaul. No, in fact I think the Michigan Atty General should look into your practices. Uhaul is a totally misleading company and not worth doing business with. I would never recommend you. No to Uhaul. I told them at the site I'd be there in the morning and not to just charge my card. What did Kelly do? She called me at 9AM. She's boss hog, a total domineering manipulative person. By the way, every word that comes out of her mouth, is, this is what we're told to do.Nancy K.
Nothing it was excellentTom H.
Everything was great! Thank you Lisa and Kelli!Randall B.
Trailers were parked kinda too close to be able to fit another trailer in. Had trouble finding a place to park it.Curtisjeffrey W.
No improvement needed. The staff at each location was very kind and helpful.Mark L.
Everything was handled well. The customer service rep, while in training, was wonderful. He got me in, out and on my way in no time.Vincent W.
Would like to have had tie down loops in more locations. Luckily my small straps worked by not using the hooks as hooks but as stops against the slots.MICHAEL ROBERT H.
I made the reservation a month in advance and was pleased that there were no screwups. Staff members at this location are awesome. Couldn't have been friendlier. This was a very positive experience.Jeffreyscott R.
Had a great experience and learned there is more to this business than just renting a Uhaul! The customer service from the three parties I interacted with was exceptional. I appreciate how easy they made everything! Highly recommend this business.Kim M.
We grabbed the truck after the location was closed and the only thing that could have been better is that it took a long time for the check in over the phone. We put in the photo and picture of the front and back of the license and that check took foreverJames H.