I had reserved a truck from another location 2 weeks prior to needing the truck. The plan was to get the truck in Kansas City and then drop the truck in Rolla Missouri. I got a message from uhaul the night before my pickup telling me I needed to go to a different location to get my truck. I got to the new location (above) and they said they had a 10' truck, but that it needed to be returned. They also said I would have to pay for both ways since their truck was considered "local only". I did not mind driving the truck all the way back to Kansas City, but I should not have to pay for the return since the original plan was to leave the truck in Rolla. We got our work done, but what a disaster. It seemed like everything was going to go very well, and the day before our move everything went off the tracks. Pretty disappointingJeffrey B.
Jeffs True Value Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Platte City, MO 64079
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The employee at drop off was very helpful and got me in and out.MATT S.
When I dropped the truck off, I was told there was nothing more to do. Later, I received an email stating I went over on miles and the fuel was lower than what I left it at and I am being charged an additional $70.Gerald G.
Very quick and pleasant return experience.Bradley B.
Very happy with U-Haul!! My truck was so nice and made it pleasant for my long drive. Very satisfied and will use U-Haul again for all my moving..erica H.