They botched the mobile pickup. the truck was boxed in behind other trucks and the key code was not provided in the app.Gary B.
Trailer Rental & Towing in Pickering, ON at Quick Market
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Pickering, ON L1V0B2
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I had to switch trucks because the mileage was wrong on the first one and it was dirty inside. When I returned the vehicle late the process worked but there was no key drop that I could use to drop the key. I called 1800 go U-Haul and was on hold for an hour with nobody answering. My only options were to go back in the morning with the key or to lock it inside the vehicle knowing the operator would have another key. I had to do the latter. This location needs a key drop that works like the one at Station St in Ajax.... and someone should answer the phone to help.CHRISTOPHER W.
I had to return the trailer and truck to the location that I rented it from which was a terrible inconvenience. The trailer was dirty and the hitch on the original truck was bent and I had to put the trailer on myself to determine that it would not fit. the site did not offer any assistance in putting things together or to ensure that I understood how to safely connect the trailer to the truck.Ivan C.
There is no parking at the location and the owner were not ready to accommodate where to park the car. when I go to pick a van which is for few hrs and I should be allowed to park my car .praveen A.
I will never go to this location ever again. Ever. Again. Someone left a set of keys in the car before my 24hr rental, got a call from the manager asking to bring them back that evening by 8pm (I still had 15 hours left). Had to change my plans and bring them back in time, brought back truck with a little less of what I was given, and they charged me $80 for gas. Inconvenienced my move. Gave me a truck with less then a quarter tank of gas. And then charged me 1.50/lTR when I did them a favour. Go somewhere else. Don't even bother with this location.Jonathan T.
Was scheduled to pick up my truck fir 9am took until 945 to get the truck . They overcharged me on mileage Gas on pick up was 1/8 of tank not 1/4 like they said. I have pictures of mileage and gas on pick up and returnClinton S.
This was my 3rd rental from this location and the staff here has always been professional and courteous!Frank L.
Open on time van needed air in tire No snow brush Clean floor in cargo boxjohn M.
the directions on how to get the key were very unclear. On the page it said How to get key then Gas up instructions then way at the bottom word tank(apparently tank was the password but we thought it had to do with putting gas in the truck). We had to call customer service and it took an hour to finally get the key. Very Frustrating!Christopher T.
A walk around of the truck when renting. When renting the truck I explicitly told the attendant that the truck was at a half tank of gas and not full and he acknowledged that fact and said it was OK. On the contract he circled what looked to me was a half tank (turned out to be 5/8- didn't notice 3 days after receiving my bill). The rental ended up costing me a $70.51 for driving $75 miles. As a result I am certain that this location is scamming renters on fuel charges. ( a simple check of the renters charges before me would have resolved this issue.) Uhaul should audit the charges for the renter after me as well to make sure that his/her contract fuel capacity is consistent to what I was charged for)ALEX M.
No place to leave your car on site while renting a U-hall from the location. It would be good to allocate a few spots for renters. The truck wasn't clean in the cargo area or passenger area. Too much personal info was given to U-hall to hold in their systems not sure how secure or privately held the taken info is.mihran B.
Brake was a bit pulsatingKenroy G.
The website and customer service needs an overhaul. Make it more user friendly and functional. The staff at Quick Market 550 Finch Ave Pickering, ON L1V0B2 were excellent and very helpfulShamir K.
The customer service at this location is horrendous, and I'm being kind with those words. They have absolutely no sense of how to speak with people. I hope UHaul reconsiders this location as a vendor.KARAN B.
All trucks there are dirty and poorly maintained. The truck I got was so dirty, and made my furniture dirty, and ruin my new carpet. The owner was reluctant to teach me how to adjust dashboard light and mirror. After I returned the truck, the owner called me and said that she will charge me extra $25 to clean the truck.Zhuoer W.
Vehicle was a dirty and unsafe to drive, needs to be pulled off the road now. I told the UHaul attendant but they did not care. They knew the vehicle had over 100 X's marking damage, the drivers side door would not open due to a previous accident, gear shift was falling off centre console in cab was falling off. A total disaster and should not be on the road.... Yet they continue to rent it.... never again!!!Douglas J.
Our rental was moved from downtown Toronto to Pickering. This meant we had to drive our car to and from the Pickering location twice as they do not allow parking there. I also needed as extra person to drive with me there. We were compensated $50 which does not compensate for the time, extra gas, or kms.Nicholas W.
The vehicle needed a better cleaning inside Otherwise everything else was fantasticALEEM S.
I have rented many times from various U-Haul locations. I like the proximity of this location, the rates, the availability of equipment and the online booking features. On the improvement side, the trailer I rented needed servicing as the hitch did not tighten sufficiently onto the ball. As well, the employee indicated a closing time of 6 p.m. but left at 5 p.m.Paddy M.
Very clean process. Hassle-free return. very satisfied.KARTIK M.
Charged for another day, even though brought back. Hung up on twice when enroute to return the van.michelle F.
It was not cleaned and bad odour. These are COVID days and thorough cleaning needs to be done before handing over. We need to clean by ourselvesomer H.
The truck had not been cleaned out before it was given to me. I had throw out some small pieces of the previous renters contents and give it a good sweeping. I expected that Uhaul would have taken care of this.cathryn S.
The agents at the store were well informed and very nice. I will be back for sure!ERVIN E.
Employees were extremely rude and caused me so much trouble. Gave the wrong code for key drop off so I had to under there .The morning after I had to Uber (extra expense) to drop the keys .women working there started yelling at me infront of customers , which was extremely embarrassing. Never going there and will never recommend anyone to go there .Aida T.