This place didn't turn. In the real date for truck being returned or the milage. Plus added insurance that we didn't ask for and charged us an extra $300. We ended up paying over $700 to rent a truck for one week and driving 90 miles. Don't use this location and look at what you are being charged for before you sign anything. They never had us sign anything upon return either so watch it.BEWARE!!!!!Paul M.
Trailer Rental & Towing in Pickens, SC at Blue Flame Tire & Auto
(Distribuidor de U-Haul del vecindario)
Pickens, SC 29671
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Pickens, SC 29671
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not anything that I can think of at the moment other than maybe have longer hours that someone is available at the store.PARKER S.
Drop off location was terrific. Staff was friendly.William R.
To be more forthcoming when people call in for reservations. Do not mislead customers and put financial burdens on customers. I know this is a business and you provide customers with a service. With this being said have a hurt everyone is not a millionaire and there is a pandemic going on. People are really struggling being a front line worker is hard enough without being side stepped. So my review is I'm very dissatisfied with the service that was provided by the reservationistTERRY H.
Small place but big hearts great people and very quick service.will use and prefer this outlet.DEWAYNE B.
Excellent customer service. Overall great experience. Definitely recommend this to others.ben A.
Upmost friendliest group ive ever met .thank youDEWAYNE B.
Super nice the lady was greatJOHN E.
He was very helpful and friendly.Janet H.
My comments are NOT directed to the Blue Flame location as I had to return the truck after hours when they were closed. My concern was with U-Hauls phone automated service, along with the phone chat feature. When I clicked on the return location notification that was sent to my I-Phone the app either just cycled and cycled or said that it couldn't recognize my location due to my security settings. I rechecked my settings a couple of times, which was strange receiving that message as it worked when I picked the truck up originally in Rock Hill, SCâ€¦no issues there. I tried calling the U-Haul 1-800 # and said the wait was 15 to 20 mins. I held on for over an hour and no one ever picked up. Then I tried using U-Haul's chat feature and explained my situation. The individual kept asking me to check my phone settings and said I might be using the wrong website link. But I explained several times that I was trying to connect using U-Haul's link that was sent to me and my phone security settings were off. I don't think the chat individual understood what was going on and was no help. Never apologized for the wait or if there was another alternative. Basically, reading from a script. Finally, I called the Rock Hill location after they opened and explained what was going on. They apologized and I left the keys in the lock box at the Blue Flame location. Rock Hill was very helpful. I've rented from U-Haul more than 15 times over the years both local and long-haul one way trips with all those experiences very satisfying. I'll continue to use your service in the future as the need arises. However, I wanted to make you aware that I believe someone needs to look into your on-line website linkage, as well as instruct chat assistance for such issues as they may arise. I've worked in the customer service arena for over 30 years and you can tell that this instance got my attention. Thank you.William F.
Just need to check store hours. Says 9 am but they don't open till 11 am. Had to wait two hours to pick up - once they opened things move quickly and they were great to work withGreg D.
Service was slow and difficult. Trailer had a flat tire, which we had to wait to get replaced. The tire they used to replace it with had a slow leak through the valve stem and was almost completely flat by the time I got home, about 15 miles. Perfect example of a business doing the absolute bare minimum to get by, and nothing more. Would not recommend.Kevin H.
Thanks for your servicebrenda V.
I reserved my truck online and went to pick it up and the location was closed even though it was during normal operating hours. When the business owner was called he was a bit rude over the phone and said we would have to wait until he got there to get the keys. I called customer service and the man on the phone was very helpful and nice about fixing the time so I wouldn't be charged more for the owner not being there.Robert B.
Your website said â€œcome in we are openâ€ but arriving at location - it was closed. An employee happened to be picking up his own car and called owner who came and made rental happen. Thanks to Renee I was able to move last of my belongings from sold house. You need to know which of your sites have shut down!!!WAYNE T.
Nobody was there and I couldn't get my deposit back other than that it's okJesse M.
Very helpful and a lot more Room than the last time a bunch of great people thank you. I will definitely rent there again.DEWAYNE B.
nice folks, helpful in all regardsJeff G.
I am very dissatisfy with u haul. I returned the tow dolly to McCormick, SC., which is the location on my rental agreement. now I am being charged $60.00 for not taking it to another location. My contract # is 85218628. I an not paying you $60.00 because U haul changed the location.Butch M.
Well satisfied customersScott M.
Very friendly and helpful. No improvement necessary!Karen T.
Ended up having to walk all over his lot several times before we actually pulled out. Extremely unorganized but very friendly. So it's up to you whether you want exercise or not.susan H.
Nothing. The staff was greatGlenn M.
Not well organized nor well focused on the customer at hand.Dean M.
Leave it just like it is:)DEWAYNE B.